Regional Accounts Executive - Mumbai

Rentokil Initial

Mumbai, Maharashtra, India permanent

Posted: September 26, 2025

Job Description

About the Role:

● The Executive will be responsible for managing and retaining assigned customer accounts, ensuring timely renewals with price uplifts, meeting collection targets, and driving growth through farming and customer engagement.

● The person will report to the Regional Account Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal and external stakeholders.

Job Responsibilities:

● Manage and maintain strong relationships with existing customers.

● Ensure timely annual contract renewals with appropriate price revisions.

● Drive customer retention through proactive engagement and resolution of concerns.

● Monitor and manage collections and Days Sales Outstanding (DSO) performance.

● Identify opportunities for up-selling and value-added services.

● Develop new business opportunities (farming) within existing and new customer accounts.

● Conduct market surveys and competitor analysis to identify service gaps and business opportunities.

● Share actionable customer feedback with the service team to enhance customer satisfaction.

● Carry out additional responsibilities and tasks as assigned from time to time.

Requirements:
Key Result Areas:

● New Business Generation

● Customer retention

● Contract renewals & pricing

● Collection & DSO performance

● Upselling & account growth

● Market insights & feedback sharing

Competencies (Skills essential to the role):

● Customer orientation and relationship building

● Cross-Functional Collaboration

● Negotiation and influencing skills

● Result-driven and target-oriented

● Communication and presentation skills

● Accountability

Educational Qualification / Other Requirement:

● Bachelor’s Degree (or equivalent) in Business, Marketing, or related field

● 3–5 years of total experience, with a blend of front-line B2B sales and account management

● Good knowledge of the local geography/territory where the role is based

● Proven experience in customer retention and business development

● Proficient in MS-Office/G-Suite

Benefits:
What can you expect from RPCI?

➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:

● Service

● Relationships

● Teamwork

● Responsibility

DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.