Regional Accounts Executive - Corporate Office
Rentokil Initial
Posted: March 11, 2025
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Quick Summary
Managing the Tier-2 customers for the assigned location, responsible for managing the entire life-cycle of existing customers and winning new ones, taking responsibility of top customers and prospects.
Required Skills
Job Description
About the Role:
• The Regional Account Executive is responsible managing the Tier-2 customers for the assigned location. He is responsible for managing the entire life-cycle of the existing customers of the sector assigned and winning new ones, individually taking responsibility of the top customers and prospects.
• The incumbent will report to the Regional Key Account Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
● Managing existing customers
● Customer retention
● Annual contract renewal with price increase
● Collection / DSO management
● Up-selling
● Business development (farming) from the existing customers
● Market survey, competitor analysis to understand gaps of our services.
● Support the service team by providing customer feedback.
● Attend other work-related duties as may be assigned from time to time.
Key Deliverable:
● Retention of assigned regional accounts of 95% +
● On-time customer contract renewal of 100%
● Price increase from existing customers of 10%
● Manage collection and DSO as per set target
● Generate farming business from existing and new customers as per the Monthly, Quarterly and Yearly target set
Requirements:
Competencies (Skills essential to the role):
● Strong interpersonal skills. Ability to work well with teams at the branches and with cross- functional teams at CO
● Excellent Customer Relationship management skills
● Collaborative leadership style
● Excellent interpersonal skills
● Problem-solving and analytical skills
● Proven track record of customer management and business development
● Ability to work with cross-functional teams
Educational Qualification / Other Requirement:
● Bachelor’s Degree (or its equivalent) with overall experience of at least 3 to 5 years spread across front line B2B sales, Account Management
● Fair knowledge of the geography in which the position will be based
● Good working knowledge of Word, Excel and PPT
Benefits:
What can you expect from RPCI?
➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:
● Safety
● Integrity
● Innovation
● Learning & Development
● Open & Transparent
● Performance Orientation