Refurbishment - AM-DM

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology

About the team:

The team works on managing the supply chain, logistics & refurbishment of sound box & EDC Devices.

About the role:
Working as Refurbishment Lead for Soundbox/POS Devices as plant head. Managing day to day activity, including Operations & Cost Optimization.

Expectations/ Requirements:

Vendor Onboarding & Auditing:
Identify, evaluate, and onboard new vendors. Conduct regular audits to ensure compliance with quality and operational standards.
Part Localization & Development:
Work closely with engineering and manufacturing teams to develop local suppliers for chargers, batteries, and plastic parts. Ensure suppliers meet required technical specifications and standards.
Procurement Coordination:
Collaborate with the purchasing team to float and close RFQs. Provide technical inputs and support cost negotiations as needed.
Finance & Billing Coordination:
Interface with the finance department to ensure timely invoice submissions, payment processing, and resolution of billing discrepancies.
OEM & EMS Partner Management:
Manage external manufacturing and service partners to achieve monthly production and repair goals. Ensure alignment on forecasts, capacity, and quality.
SCM & Inventory Management:
Coordinate with the supply chain team for inventory planning, stock level monitoring, and timely replenishment of parts and components.
Team Management:
Lead and mentor a team of vendor development engineers or executives. Set performance goals and ensure seamless communication within the team and across departments.

Bachelor’s degree in Engineering (Mechanical / Electrical / Electronics preferred)
6-10 years of experience in vendor development, sourcing, or supplier quality roles
Strong technical understanding of electronics and mechanical components
Experience working with EMS partners and OEMs is highly desirable
Good knowledge of supply chain workflows, billing processes, and ERP systems
Strong communication, negotiation, and project management skills
Leadership experience in managing cross-functional teams

Why join us:

● A collaborative output driven program that brings cohesiveness across businesses through technology.
● Improve the average revenue per use by increasing the cross-sell opportunities
● A solid 360 feedback from your peer teams on your support of their goals
● Respect, that is earned, not demanded from your peers and manager

Compensation:

If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it.
India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!