Referrer Relationship Lead

Who are we?

Newmedica is one of the leading providers of NHS ophthalmology services in England, delivering outpatient appointments, diagnostic testing and eye surgery to change lives through better sight and eye health.

We’re proud to have been certified as a Great Place to Work for the third year running and listed among the UK’s top 30 Best Workplaces™ for 2026 —recognition that reflects how colleagues feel about working here. 

Our Purpose is to change lives through better sight and eye health, and our Vision is to end avoidable sight loss in every community we serve; we live our values every day—Commercial, Courageous, Compassion, Collaborative and Curious. 

Role Overview

We are looking for a Referrer Relationship Lead to join our Northamptonshire site. This will be 24-40 hours over 3-5 days per week. 

Reporting to the Operations Director, the Referrer Relationship Lead is responsible for developing great relationships with all optical partners, and driving ophthalmology referrals into the service.  This is a blended role, and it is expected that 70% of the week will be field-based travelling throughout Northamptonshire, South Leicestershire and Milton Keynes areas, with the remaining time spent within the service, planning, analysing data, building effective referrer engagement plans and tracking overall referrer performance.  You will be promoting Newmedica Northampton’s services, patient choice, as well as be an ambassador for our behaviours and vision within the community. 

We are looking for someone who is passionate about providing excellent services to a diverse group of colleagues working across our network of referrers, delivering first class care and improving the lives of our patients. 

What skills and experience do I need?

Full UK driving license

Healthcare experience, Ophthalmology services desirable 

An understanding of NHS policy and referral routes

Influencing and negotiation skills 

Personable approach to face to face engagement

Ability to motivate, challenge and engage individuals and teams 

Strong verbal and written communicator, who is able to build strong trusting relationships internally and externally 

Strong organisational skills 

Self-starter who is comfortable working in a fast moving, results orientated organisation independently 

Can analyse data identifying areas of strength and opportunity 

Able to effectively prioritise and execute things in a timely way and to deadlines 

Computer literate (including Word, PowerPoint, Excel) 

Presenting to small and larger groups 

Facilitating meetings 

Action planning 

Organisation and planning events 

What we’re offering  

24-40 hours per week. 

Flexible working considered.

A salary starting at £30,000 FTE [depending on experience].

200 Hours annual leave plus bank holidays.

An additional day annual leave for your birthday.

Death in Service scheme.

A company pension scheme.

Funded Blue Light Card. 

Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service.

An environment where your learning and development is supported through a range of various learning tools and courses.  

Working with a friendly multi-disciplinary team passionate about improving the lives of our patients 

A bright, spacious and modern working environment, built to the highest standards

This role is a hybrid role, working mobile across the area, in the office for meetings and networking, with occasional home-working

Company laptop and mobile phone will be provided.

If you would like an informal chat about the opportunity or to request a job description, please contact [email protected].  

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for,

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this, in both the running of our services and how we recruit out staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language or social origin.