Referral Coordinator

Akidolabs

Rancho Cucamonga, CA (Pomona Valley Clinics) permanent

Posted: March 4, 2026

Job Description

Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.

Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York.

Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido’s $60M Series B. More info at Akidolabs.com.

Responsibilities

• Request prior authorizations from a variety of health plans for visits, procedures, and referrals.

• Monitor and track the status of patient referrals, following up with health plans as needed.

• Maintain accurate and detailed records of patient referrals, including referral forms and documentation of communication.

• Ensure compliance with documentation and data entry protocols.

• Verify patient insurance coverage.

• Provide regular updates to healthcare providers and management on referral trends and issues.

• Collaborate with healthcare providers and staff to identify opportunities for improving the referral process.

• Be open-minded to process changes and new technologies.

• Ensure compliance with healthcare regulations, including HIPAA and relevant state and federal guidelines.

• Maintain confidentiality and security of patient information.

Requirements

• High school diploma or equivalent.

• Knowledge of medical terminology, including CPT and ICD-10 codes.

• At least 1 year of experience as a Referral Coordinator or in processing prior authorizations, in any specialty.

• Strong collaborator with a positive, team-focused mindset.

• Enthusiastic about contributing to a supportive and team-oriented culture.

Locations & Specialties Hiring

• Shift Hours: 8 AM to 5 PM, Monday - Friday

• Location: 9190 Haven Ave., Rancho Cucamonga, CA 91730

Benefits

• Medical, Dental and Vision Coverage 

• Sick leave hours per year

• Paid holidays per year

Hourly pay range
$21—$23 USD

Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

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