Recovery Specialist - Alumni and Aftercare

General Description

The Recovery Specialist – Alumni and Aftercare serves as a personal guide and liaison for individuals in recovery from addictions at the Divided Sky Residential Recovery Program. This position includes a strong focus on facilitating guests’ transition to alumni status and maintaining ongoing communication and support for the alumni community.

The Recovery Assistant’s primary role is to facilitate and monitor daily routines of residential programming and living. The duties include providing emotional support and a safe environment for individuals in our community, supporting the rest of the team through participation in our processes and systems, keeping up with the cleanliness of the facility, and otherwise providing boots on the ground support as needed in our 24/7 program. They should set an example of a strong recovery with an ability to empathize and perform stable boundaries. This is a boots-on-the-ground and fast-paced job that requires a great deal of time on your feet, climbing stairs, and moving around the facility.

Recovery Specialist – Alumni and Aftercare Responsibilities

Offers resources and expertise for the development and maintenance of the alumni program

Communicates feedback from alumni sources to enhance program offerings

Support, attend, and occasionally co-chair the Sunday Alumni Meeting and the monthly Alumni Collaborative Meeting.

In partnership with the Aftercare and Alumni Coordinator, works to develop and produce signature meetings and events (Alumni & Family Weekend, Weekly Alumni Meetings, etc.); supports the development of new programs, and enhances existing alumni and family traditions.

Assist guests as needed with their personal searches for resources and application documents.

Assist alumni who reach out with needs for continued care and resources.

Make check-in calls to alumni (30, 60, and 90 days).

Assist the Alumni and Aftercare Coordinator as needed.

2-3 RA Shifts per Week. 

Recovery Assistant Responsibilities

Provide oversight to guests during housekeeping, meal service, and daily activities.

Provide a complete and comprehensive orientation for new guests to rules, handbook, expectations, programming, and areas needed for assistance within the first 48 hours.

Support guests in their departures following discharge protocols.

Complete all forms for departure for all guests and supervise and assist with gathering their belongings.

Organize and facilitate specific recreation, physical fitness, and appropriate leisure activities for both inside and outside of the facility.

Supervise guests during off-property events, activities, or volunteer work.

Assist guests in crisis situations involving social, emotional, health, and other problems.

Administer Urine Analysis (UA); accurately complete information in the system.

With experience and training, co-facilitate educational groups and recovery programming.

Conduct periodic guest room checks with the development of a corrective action plan if needed.

Identify verbal and non-verbal cues for potential aggressive behavior and apply de-escalation techniques.

Maintain detailed notes during the shift and complete the appropriate reports promptly

Oversee guests' recreational activities, and transport clients to A.A. meetings, medical appointments, and other functions as requested by supervisor.

Welcome new guests following intake protocols. Complete all intake forms on admission of all guests, including orientation form, and initial searches of belongings.

Provide mentoring to guests with appropriate program-centric guidance for solutions.

Other duties may be assigned from time to time.

Core Values - Promote and adhere to the workplace values of kindness, teamwork, empathy, integrity, excellence and mission.

Education, Experience, Skills

High school diploma or equivalent required; advanced degree preferred.

Valid driver’s license and reliable transportation required.

Comfortability with learning and adapting on the fly is required.

Ability to work collaboratively and compassionately is required.

Experience managing CRM database (HubSpot, Salesforce, etc.) preferred.

Tech and social media savvy.

Experience coordinating groups through social media.

Lived experience in, or an understanding of, recovery is strongly preferred.

Alumni coordination or relevant experience connecting diverse groups spread out geographically preferred

Strong organizational and time management skills

Experience and training working in the addiction and recovery field, residential programming, or mental health treatment strongly preferred.

Vermont Recovery Coach Certification (CRC), CCAR RCA (Recovery Coach Academy), is a bonus.

A good sense of humor is a bonus.

Must have or be able to obtain current First Aid and CPR card (company provided where needed).

Physical Job Requirements

Walking, standing, stooping, crouching, regularly lifting up to 10 pounds, occasionally lifting up to 50 pounds, driving, ascending/descending stairs, keyboarding.

This position requires work in both indoor and outdoor environments year-round.