Records Officer (Temporary)

About Bow Valley College

Bow Valley College is Calgary’s college with local impact and global reach, serving more than 15,000 students. We launch our students by preparing them for in-demand jobs through high-quality, future-oriented education. We advance our graduates into careers in healthcare, technology, business, entertainment arts, social services, and more, contributing to our economy and community. We evolve our students through work-integrated learning, upskilling, and reskilling.

Proud to be named one of Canada’s Top 50 research colleges, our applied research focuses on health and educational technology, and social innovation. Home to the Digital Entertainment Nexus, Calgary’s first esports arena, and the Bears varsity team, Bow Valley College is celebrating 60 years of student success. Learn more about the opportunities we create at bowvalleycollege.ca.

Position Summary

Working in the Office of the Registrar and Enrollment Services in the Records Unit, the Records Officer is main liaison for all daily operations and issues with departments and other functional units relating to students’ official records and is responsible for generating reports and processing official requests to the students’ records as defined by academic and college policy.  This position works with Records Assistants to process student requests, issue Official Student Documents (Transcripts and Parchments), and general maintenance of student records. 

Responsibilities will include serving as the main point of contact for any issues relating to official students record management, ensuring data integrity of student information, and assisting  in developing processes, procedures and improvement projects to ensure overall compliance of college policy and procedures as it relates to student record management.

Official Student Record Management responsibilities will include ensuring data integrity, accuracy and completeness of student records within the SIS and works with the Office of the Registrar and other departments to ensure data integrity and accuracy, particularly with, but not limited to FOIP requests, official grade changes submitted by the department, and issuance of Parchments and Official Documentation and Graduation Paperwork.

Qualifications

Post-secondary diploma

2 years of experience in record maintenance and management

Advanced working knowledge of student information systems and working within a post-secondary environment

Previous Experience and General understanding of Electronic Record management, maintenance, knowledge  and best practices within a Post-Secondary Environment, preferred but not required

Superior customer service skills

Strong ability to work within a Collaborative team environment

Ability to understand, interpret and prepare reports and working knowledge of database systems

Solid understanding of document management and retention strategies

An equivalent combination of directly related education and experience may be considered.

If your education was received internationally we will require you provide an international education assessment through IQAS, WES, or one of the other nationally designated organizations upon hire.

Closing Date: May 18, 2026

This opening is a temporary AUPE position with an anticipated duration through December, 2026. Please note all successful candidates will be required to provide copies of government issued identification and proof of educational qualifications upon hire and may be required to provide an enhanced police information check.

Diversity and Inclusion Commitment

Bow Valley College is strongly committed to fostering diversity and inclusion within our community. We welcome applications from qualified candidates who would contribute to the further diversification of our employees including, but not limited to, visible minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation or gender identity.