Records & Information Manager

At the City of Horseshoe Bay, we believe public service is more than just a job, it’s a calling to make a meaningful difference for our residents and community. We are committed to fostering a workplace where employees feel valued, supported, and inspired to make a difference every day.

What We Offer:

Purpose & Impact – Every role contributes directly to the quality of life for our residents, visitors, and future generations.

Excellence & Integrity – We hold ourselves to the highest standards of professionalism, transparency, and ethical service.

Teamwork & Collaboration – We work across departments to solve challenges together and celebrate successes as one team.

Growth & Development – From training to mentorship, we invest in your professional growth and encourage career advancement.

Competitive Benefits – Comprehensive health, retirement, and wellness programs, along with stability that comes from serving in municipal government.

Work-Life Balance – We respect the importance of family and personal time, offering reasonable schedules, leave benefits, and supportive policies.

About the City of Horseshoe Bay

The City of Horseshoe Bay is committed to excellence, integrity, and teamwork in everything we do. As public servants, we take pride in improving the quality of life for our community while fostering a supportive and professional workplace. We offer competitive benefits, opportunities for growth, and a culture built on stewardship, loyalty, and collaboration.

Work with purpose. Grow with us. Serve Horseshoe Bay.

Function:

The Records & Information Manager oversees the City’s records management program, ensuring the effective, lawful, and secure creation, maintenance, retrieval, retention, and disposition of City records in accordance with State law, City policy, and industry best practices. This position works closely with all departments to promote compliance with retention schedules, maintain high standards for information governance, and support transparency and accountability through accurate Public Information Act (PIA) responses. The Records & Information Manager also serves as a resource and backup to the City Secretary’s Office for legislative, administrative, and governance functions.

Responsibilities and Duties (Essential Functions):

Records & Information Management

Administers the City’s Records Management Program in compliance with the Texas Local Government Records Act and City ordinances.

Maintains, updates, and enforces the City’s records retention schedule, ensuring aligned retention and timely disposition.

Oversees records inventory processes and ensures proper classification, indexing, storage, and retrieval procedures are followed.

Coordinates secure destruction of physical and electronic records in accordance with approved retention policies.

Manages digital archives, shared drives, and content management platforms (Laserfiche, ArcTitan, etc.) to ensure accuracy, consistency, and usability.

Develops, updates, and implements records management policies, procedures, and training materials.

Information Governance & Technology Coordination

Collaborates with the IT Administrator to maintain data integrity, ensure secure systems access, and support digital transformation initiatives.

Identifies opportunities to streamline information workflows and enhance digital records functionality.

Provides oversight and quality control for records migration, scanning projects, archival ordering, and historical preservation.

Monitors compliance with privacy, retention, and cybersecurity requirements related to records handling.

Public Information Requests

Assists the City Secretary in coordinating and processing Public Information Act (PIA) requests.

Retrieves responsive records across departments, reviews them for confidentiality, and ensures timely, accurate, and lawful release of information.

Provides training and guidance to departments on PIA requirements and best practices.

Department Coordination & Special Projects

Serves as the primary point of contact for departmental records liaisons.

Conducts regular audits of department records for accuracy, accessibility, and compliance.

Leads or assists with governance-related projects such as codification updates, elections support, retention reviews, and legislative packets as assigned.

Acts as a Deputy City Secretary as assigned, including notarizing, attesting documents, and fulfilling meeting posting requirements when delegated.

Training & Education

Develops and delivers training programs for City staff regarding records management responsibilities, retention schedules, and information governance practices.

Advises departments on proper storage, digital file organization, naming conventions, and best-practice workflows

Education & Experience:

Bachelor’s degree in Public Administration, Business Administration, Library/Information Science, or related field preferred.

Three (3) years of increasingly responsible experience in records management, information governance, or municipal administrative support; or an equivalent combination of education and experience.

Experience with Texas municipalities strongly preferred.

Certification as a Records Manager (CRM) or Texas Certified Public Manager (CPM) preferred, or ability to obtain within two years.

Certificates & Licenses:

Must possess a valid Texas Driver’s License.

Notary Public or ability to become a Notary within 90 days of hire.

Ability to obtain Records Management certifications as needed.

The City of Horseshoe Bay is an Equal Opportunity Employer. We are committed to fostering an inclusive environment for all employees and applicants, and we do not discriminate based on race, color, national origin, gender, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.