Receptionist

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Operations

Management Level

Administrative

Job Description & Summary

A career in Infrastructure and Property, within Business Enablement, will provide you with the opportunity to be a part of developing and managing the PwC operational infrastructure that allows us to support our people and our clients. We focus on all aspects of internal infrastructure services from real estate site selection, facilities management, and physical security to managing relationships with Firm travel partners and event planning.

Our Office Services team is responsible for managing the wellbeing of our office experience as well as responding to office requests from PwC partners and staff to help keep the office running smoothly. You will represent PwC Canada, ensuring a seamless and professional experience for all visitors.

The Opportunity: 

As a Receptionist, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:  

• Greeting and directing clients and visitors professionally and ensuring visitors are captured in our visitor management tool  

• Monitoring our internal meeting room booking system and communicating with requestors to ensure all their needs are captured 

• Assisting site visitors with any information requests  

• Assisting in setting up rooms by moving tables and chairs as per booking details and working with the Catering team and AV coordinator to ensure staff have the support they need. 

• Providing services directly to clients according to predetermined requirements and quality standards  

• Being sensitive to the pressures clients may be under and escalating problems/issues promptly as required  

• Order staff or client flowers, gift baskets or donations upon request. 

• Daily hours are 8:00 am to 4:30 pm. The candidate may be asked to cover early morning (7:30 am) and/or late evening (5:30 pm) shifts when needed  

• Champion the adoption of changes to firm technology, procedures and policy. 

• Being flexible to work overtime when requested, sometimes at short notice  

What you’ll bring: 

Your skills, knowledge, and experiences are what set you apart. Here's what we look for: 

• Excellent oral and written communication skills and a proactive approach 

• Strong organizational skills with the ability to prioritize multiple responsibilities while meeting deadlines 

• Exceptional customer service skills with the ability to create a welcoming, professional, and solution‑focused experience for all visitors and clients 

• Ability to relay information promptly and accurately  

• Discretion when dealing with confidential information  

• Attention to detail and the ability to complete tasks with limited supervision  

• Ability to lift and move items up 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Microsoft SharePoint for document management and sharing  

• Experience with Microsoft Teams for communication and collaboration  

• This position is required to be on-site. Additional information can be discussed with your interviewer 

​This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $40,000 - $66,500. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.
 

Why you’ll love PwC   

 We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at:  https://jobs-ca.pwc.com/ca/en/life-at-pwc  

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Architectural Management, AutoCAD (Drawing Software), CAD Standards, CCURE (Security Management Software), Communication, Corrective Maintenance, Correspondence Management, Cost Management, Coworking Space Management, Cross-Functional Team Coordination, Customer Experience (CX) Strategy, Demand Management, Emergency Response System Maintenance, Emotional Regulation, Empathy, Environment, Health, and Safety (EHS) Program Development, Event Execution, Facilities Engineering, Hoteling, Inclusion, Insurance Administration, Integrated Workplace Management System (IWMS) {+ 56 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).