Receptionist

Receptionist

Annual Salary £27,958, plus a great range of benefits

Monday - Friday, 08:00AM - 17:00PM (40 hours PW) some flexibility is required 

Reading

The role includes: 

As the Innovation Kitchen and Site Receptionist, you will be the first point of contact for visitors and callers, ensuring a welcoming and professional experience. This role is central to maintaining smooth operations within the Innovation Centre and supporting internal teams. 

 

Key responsibilities: 

• Visitor Management: 

• Greet and assist visitors upon arrival 

• Escort visitors to the designated waiting area and ensure they are comfortable 

• Arrange site tours and provide PPE as required 

• Reception & Communication: 

• Answer incoming calls from the security hut and manage call diversion 

• Handle customer calls promptly and professionally 

• Respond to ad-hoc buzzer requests at the staff gate 

• Site Communications Champion, maintaining up-to-date and visually engaging notice boards across the facility, using materials from the internal communications team. Design and deliver additional internal communication materials using tools such as PowerPoint and Canva, as directed by the site Leadership Team. 

• Facilities & Meeting Support

• Maintain meeting room calendars and ensure rooms are prepared 

• Monitor Health & Safety standards in conference rooms and communal areas 

• Keep the reception area clean, tidy, and welcoming 

• Coffee Bar, Kitchen & Canteen Support

• Ensure the coffee bar is stocked and ready each day 

• Order supplies for the coffee bar 

• Provide cover for the Kitchen Manager during annual leave, including checking deliveries and coordinating with kitchen staff 

• Assisting with Kitchen and Canteen deep cleaning as required 

• Administrative Tasks

• Manage post, including taking receipt parcels and letters and distributing internally and franking and delivery of outgoing post to post box. 

• Any other administrative tasks as required by the site, which may include (but is not limited to) facilities administration, invoicing, purchase orders, arranging meetings, note taking etc. 

 

What we are looking for 

• Excellent communication skills 

• Strong customer service skills and a professional telephone manner 

• PC literacy with working knowledge of Microsoft Outlook and Office 

• Attention to detail and ability to multitask in a busy environment 

• Flexibility to support ad-hoc tasks and team needs 

• Knowledge of SAP (preferred, training provided) 

 

Bags of benefits 

We take care of our people. On our team, you’ll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You’ll get fantastic discounts on our delicious products too. 

 

Tempted to join the team? Apply today! 

At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. 

Brakes

Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!