Receptionist-PT-Pediatrics/Family Medicine-Springville

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.

Position Summary: Our busy Pediatrics and Family Medicine office is looking for someone to work Mondays, and Fridays from 8:30am-5:15pm. Additional hours may be available on prn basis.

Essential Job Functions: Provides prompt and courteous registration to all patients and families. Assists patients with verification of demographics, insurance and appointment times. Makes any appropriate changes or updates to the account. Manages difficult or emotional patient issues appropriately and professionally. Responds promptly to patient’s questions or concerns. Demonstrates accuracy when entering information pertaining to the patient or patient’s insurance. Schedules appointments timely and accurately. Followed up with a confirmation with the patient. Collects co-payments at time of service, receives payment on accounts, and reconciles daily cash reports. Answers telephone promptly and courteously, transfer’s calls tactfully and politely, and gives accurate and compassionate answers. Records all messages in the system, promptly responds when answers are received from providers. Obtains signatures for all required forms. This includes all legally regulated consents and agreements. (i.e. HIPAA, Arbitration Agreements). All other duties as assigned.

Qualifications: High School diploma or equivalent. Two years' experience in customer service-related field. Strong interpersonal and communication skills both written and oral. Ability to work under stress with frequent interruptions. Spanish speaking preferred.

Hours: Monday and Fridays 8:45-5:00pm.