Receptionist

About Polymarket

Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.

We're growing fast — both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.

About the Role

Polymarket is looking for an energetic, detail-oriented Receptionist to be the face of our office. You'll own the front desk experience — greeting guests, managing the daily external guest log, and coordinating with the CEO's EA, our on-site security detail, and building security to ensure everyone who walks through our doors is expected, welcomed, and properly vetted.

The ideal candidate loves helping others, thrives in a fast-paced startup environment, and brings a "no job too big or small" attitude. Thick skin, professionalism, and excellent communication skills are essential.

What You'll Do

• Own the front desk experience — greeting all visitors and ensuring they feel welcomed, informed, and directed to the right person or area

• Manage the external guest log daily, ensuring all visitors are pre-announced, logged, and cleared with the CEO's EA, leadership, security, and building management

• Coordinate guest access with on-site security for VIPs, trial workers, vendors, and candidates — ensuring IDs are checked and access procedures are followed

• Monitor Signal/Slack channels for front-desk inquiries and relay timely messages to internal stakeholders

• Support meeting and event setup, including directing guests, room readiness, and liaising with catering and facilities as needed

• Receive, sort, and distribute mail, deliveries, and packages; keep the reception and lobby area tidy and organized

• Provide light administrative support across teams when the front desk is covered

• Act as an extra set of eyes and ears on office security, flagging anything unusual and escalating appropriately

What We're Looking For

• 2+ years in a customer-facing role — receptionist, front desk, hospitality, retail, or office coordinator

• Experience in a tech company or startup environment strongly preferred; comfortable with ambiguity and constant change

• Excellent verbal and written communication skills with executives, guests, and vendors

• High attention to detail — you notice the small things that make the front-of-house experience feel seamless

• Composure under pressure; able to manage competing demands and high-stress situations with a calm, friendly demeanor

• Confident using modern tools (Google Workspace, Slack, visitor management systems) and quick to learn new software

• Genuine service mindset and roll-up-your-sleeves attitude — no task is beneath you if it helps the team

Benefits

• Competitive salary & equity

• Unlimited PTO

• Full Health, Vision, & Dental coverage

• 401k match

• Hardware setup: new MacBook Pro, big display, & accessories