Receptionist

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Be the heart of our welcome experience team in Liverpool!

If you’re someone who lights up a room, loves connecting with people, and takes pride in creating a warm, memorable first impression, we’d love to meet you.

We’re looking for a Receptionist (FOH Host) to join our welcome team based at a leading accounting and consulting firm in Liverpool. This is a role where your natural people skills truly shine.

What You’ll Be Doing

As the first-person colleagues and visitors meet, you’ll set the tone for their entire experience. With a genuine smile and a confident, friendly approach, you’ll help create an environment where everyone feels valued and supported.

You’ll become a trusted presence in the building—someone people naturally gravitate toward because they know you’ll help them get what they need.

• Your day will be full of variety, including:
• Greeting and welcoming staff and visitors with warmth and professionalism
• Building strong relationships across all levels of the business
• Supporting meetings and events
• Managing room bookings
• Handling incoming calls with clarity and care
• Staying security-aware and attentive•    Keeping the front-of-house area running smoothly with light admin tasks

What Makes This Role Special?

This is a perfect fit for someone who loves being around people and thrives in a role where no two days feel the same. You’ll be the go-to person for quick questions, unexpected challenges, and those little moments that make a workplace feel human.

You won’t just answer queries—you’ll take ownership, follow things through, and make sure people feel supported from start to finish.

Who You Are

You’ll enjoy this role if you:

• Are energised by interacting with people
• Stay calm and organised when juggling multiple tasks
• Take pride in offering thoughtful, attentive service
• Enjoy being part of a team that values kindness, professionalism, and genuine connection

Hours: 37.5 hours per week, shifts from 08:30-17:00, Monday-Friday. Flexibility is required when needed

Salary: £26,227 per annum

 

What We’re Looking For

We’re searching for someone who genuinely enjoys connecting with others and brings a natural warmth to every interaction. If you’re the kind of person who communicates clearly, listens attentively, and adapts your style to whoever is in front of you, you’ll feel right at home.

You’ll thrive in this role if you:

• Communicate confidently across all channels—face to face, phone, email, and everything in between
• Bring a friendly, professional, and courteous approach to every conversation
• Stay adaptable and calm, even when the day gets busy
• Enjoy keeping things organised and running smoothly
• Feel comfortable using IT systems and Microsoft Office with ease

A Team Player Who Can Also Take the Lead

You’ll be part of a supportive, close knit team, but you’ll also have moments where you’re the one holding the fort. Being able to switch between collaborative and independent working styles is key.

Experience That Makes a Difference

We’re looking for someone who has already built strong front of house or receptionist experience, ideally in a corporate or professional services environment. You’ll understand what it means to represent a business with confidence, warmth, and professionalism from the very first hello.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.