Receptionist (FTE 4 Months)

We have an exciting opportunity for Operations Receptionist. The purpose of this role is to provide front-line administrative and customer service support within the Occupational Health department, ensuring efficient scheduling, accurate record-keeping, and a welcoming environment for employees and visitors.

We’re the best in the industry.

You’ll make us better.

Guided by our purpose and our values, we enable both high performance and purposeful action as we aim to “re-imagine mining to improve people’s lives", delivering the metals and minerals that make modern life possible – from mobile phones to medicines.

Kumba Iron Ore               

We produce high-grade iron ore, the key component in steel, widely used in construction and manufacturing across the world. Our activities include all aspects – exploration; mining; processing and blending; shipping; marketing and selling. In South Africa, we have mining operations in the Northern Cape province, as well as a head office in Gauteng, and a port operation in Saldanha Bay, Western Cape.

As our Receptionist your responsibilities will include but are not limited to:

Safety, Health, and Environment

• Adhere to all health and safety practices and requirements.
• Promote good housekeeping to ensure compliance and an environment where team members can deliver their outputs within a controlled risk environment.
• Actively participate in SLAMs, HPHs, relevant Risk Assessments, and close-out of Safety Actions.

Performance Delivery

Reception and Customer Service:

• Provide front-line reception services, including welcoming visitors, handling general and access enquiries, and directing individuals to the appropriate services.
• Respond promptly and professionally to incoming calls and emails, ensuring accurate information and effective redirection where required.

Appointment & Medical Surveillance Coordination:

• Schedule and confirm appointments for medical assessments, screenings, and consultations, ensuring an optimised clinic flow.
• Support the full medical surveillance workflow, including:

o Booking and activating clients.

o Registering employees on the Health System.

o Conducting induction for all clients visiting OHC.

       Administrative Support:

• Prepare, process, and manage documentation and records in line with confidentiality standards, company policies, and document control requirements.
• Perform general administrative duties, including filing, maintaining electronic records, managing invoices, capturing minutes, and processing timesheets.
• Accurately capture and maintain data in health management and organisational systems to support operational requirements.

SAP Transactions & Operational Processing:

• Execute SAP-related administrative activities, including the placement of requisitions and notifications, to support operational workflows.
• Support adherence to occupational health protocols and statutory reporting requirements.

Compliance and Confidentiality:

• Handle sensitive health information according to POPIA and internal organisational policies.
• Support adherence to occupational health protocols and statutory reporting requirements.

Support:

• Support healthcare professionals, HR, employees, and external stakeholders to ensure smooth service delivery.
• Assist with the organisation and coordination of wellness programmes and health campaigns.
• Provide support to the supervisor and coworkers within one’s level of competence, ensuring continuity of operations during absences.

Communication:

• Maintain effective communication within the department to ensure timely information flow and resolution of administrative needs.

This role is in the Safety, Health, Environment, Protection and Security (SHEPS) department on a band A5 level reporting to the Occupational Health Coordinator.

• Grade 12 or equivalent
• Relevant Administrative Qualification on NQF4
• SA Driver’s Licence

Technical Knowledge

• Experience of 1-2 years performing administrative duties, preferably in a Mining/Medical Facility environment.
• Familiarity with office logistics.
• Understanding of emergency procedures.
• Proficiency in MS Office, SAP, and Excel.
• Knowledge of occupational health processes is advantageous.

Who we are?

Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine.

We work together with our key partners and stakeholders to unlock the sustainable value that those resources represent for our shareholders, the communities and countries in which we operate and for society at large. Anglo American is re-imagining mining to improve people’s lives.

How we are committed to your safety

Nothing is more important to us than ensuring you return home safely after a day’s work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we’re also continually investing in new technologies – from drones to data analytics – that are helping to make mining safer.

Inclusion and Diversity

Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.

How to apply

To apply for this role, please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of this process.