Radiology Operations Manager

Manager, Radiology Clinic Operations

Full-Time | Hybrid | Oak Brook, IL, United States

About Genesis Orthopedics & Sports Medicine:

At Genesis, our mission is to make exceptional orthopedic care accessible to everyone—especially the underserved. We deliver compassionate, high-quality, and affordable care by combining clinical excellence with innovative operational models. As one of the fastest-growing orthopedic practices in the nation and one of few in Illinois that accepts all patients regardless of insurance status, Genesis continues to lead through excellence, humility, compassion, faith, and passion.

Position Summary:

The Manager of Radiology Clinic Operations is responsible for the oversight, performance, and continuous improvement of all diagnostic imaging services across Genesis Orthopedics & Sports Medicine, including X-ray and MRI. This position combines clinical expertise with leadership responsibility, ensuring that imaging services meet the highest standards of quality, safety, and efficiency.

The Manager oversees the day-to-day operations, including equipment performance and quality assurance (QA), regulatory compliance, integration with clinical technology systems (including Epic), vendor management, staff training and performance, and alignment with broader clinic workflows. This position also includes scheduled and ad hoc clinical coverage for imaging services.

The role may expand to include oversight of other clinical operations as assigned.

Key Responsibilities:

Operational Leadership

• Oversee all X-ray and MRI operations to ensure safe, efficient, and patient-centered workflows, including supporting training of X-ray technologists.

• Develop and monitor performance metrics (e.g., throughput, uptime, QA compliance, patient satisfaction).

• Coordinate imaging scheduling, coverage, and equipment utilization to optimize patient access and turnaround times.

• Serve as a liaison between radiology staff, providers, and administrative leadership.

Billing and Documentation

• Ensure all Radiology visits across the enterprise are properly checked in, billed, documented, and routed to proper end users (outsourced radiologist, in house clinical team, etc)

Quality Assurance & Equipment Management

• Ensure all imaging equipment is functioning properly, regularly serviced, and compliant with QA standards.

• Coordinate and document routine equipment calibration and preventive maintenance in compliance with manufacturer and accreditation guidelines.

• Ensure seamless integration between imaging systems, PACS, and the electronic medical record (Epic).

Vendor Management

• Manage relationships with imaging equipment vendors, service providers, and maintenance contractors.

• Support procurement, installation, and service agreements for imaging technology and supplies.

• Evaluate vendor performance and cost-effectiveness to ensure optimal value and reliability.

Regulatory & Compliance Oversight

• Maintain compliance with all state, federal, and accreditation standards (including IDPH, ACR, and IAC requirements).

• Oversee documentation and preparedness for regulatory inspections and audits.

• Ensure radiation safety protocols and staff training requirements are met and current.

Staff Supervision & Development

• Supervise and support radiology technologists and assigned clinical support staff.

• Provide onboarding, continuing education, and performance coaching for team members.

• Train and Cross-Train Radiology Technologists on Genesis workflows, including medical assistant duties

• Foster a positive, mission-driven work environment that aligns with Genesis values.

Clinical & Cross-Functional Duties

• Perform imaging duties (X-ray, MRI) during scheduled and ad hoc coverage as needed.

• Collaborate with clinical and administrative leadership to enhance operational integration between imaging and clinical services.

• Participate in cross-departmental initiatives aimed at improving patient flow and overall clinical efficiency.

Schedule:

• Full-time, Monday through Friday, with flexibility for coverage as needed.

• On-site presence required at Genesis clinic locations.

Requirements:
• Education: Degree in Radiologic Technology or related field required.

• Certification: ARRT registered; MRI background, preferred.

• Experience: Minimum 3 years of radiology experience, including 1+ years in a lead or supervisory capacity. Experience managing or coordinating imaging operations preferred. Familiarity with Epic EMR and PACS integration required.

• Skills: Strong organizational, leadership, and communication skills. Demonstrated ability to manage staff and multiple priorities effectively. Working knowledge of imaging QA, compliance standards, and regulatory bodies.

Benefits:
• 401(k) with matching
• Continuing education funds
• Health insurance
• Dental insurance
• Disability insurance
• Flexible schedule
• Life insurance
• Opportunities for advancement
• Paid time off