Radiology Assistant (Night-Shift) - Remote

COMPANY DESCRIPTION

Vision Radiology was founded in 2003 by several radiology alumni from The Johns Hopkins University who shared the core values of dedication to diagnostic radiology and a commitment to patient welfare. Our mission from day one has been to set the highest standards of quality, timeliness, and client service in the practice of radiology.

JOB SUMMARY

Vision’s Radiology Assistants provide administrative support for the Company’s diagnostic radiology clinical staff, clients, and technical support team.

*Please Note: This is a Remote Night-Shift role, including Weekends and Holiday shifts. This remote position can be performed anywhere within the United States. A high-bandwidth, stable, and reliable internet connection is required. 

ROLE RESPONSIBILITIES:

Accept safety and quality of patient care, treatment, and services as a responsibility and priority

Responsible for answering phone calls from hospitals during peak hours

Assist with resolving any client questions/concerns that do not require a radiologist

Notify radiologists or the appropriate Vision staff member (if applicable) with client questions to ensure issues are resolved in a timely manner

Re-fax and send HL7 (i.e., studies that a client is unable to locate)

Partner with IT as needed to help troubleshoot any exams that are not coming through

Minor troubleshooting with our clients

Reach out to the appropriate contact at the hospital to gather any information that may have been left out of the information sent over to Vision

Inform the Radiologists of high-priority studies (stroke, AI stat, ROB, ICH), change exam priority, and monitor to ensure they are read as soon as possible

Inform Radiologist of follow-up study that belongs to them

Assign and remove prior comparison studies on the list that were sent for comparison

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

Ability to work evening/night shifts required

Minimum 1 year of Medical/Healthcare experience is required

Previous Technologist, Radiology Assistant, or imaging experience required

Prior work experience in an administrative or customer service role preferred

Other skills and knowledge:

Strong written and verbal communication

Strong customer focus with excellent customer service

Strong ability to multitask due to periods of high-volume workload on any given day

Excellent time management skills

Ability to act independently and make decisions that achieve optimal results

Proficient computer skills

Team-oriented with the ability to work with all levels of management

Ability to work efficiently in a remote environment

COMPANY BENEFITS:

401(k) matching

Medical/Dental/Vision Insurance

FSA or HSA

Paid time off

Parental leave

Variety of company perk programs (health & wellness, learning & development, etc.)