Quantitative Project Manager - US EST Shift

About m360 Research (m360 Research is a wholly owned subsidiary of M3): m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

The mission of the Quantitative Project Manager is to support the Market Research Project Managers with the day-to-day management of market research studies to ensure all projects successfully complete on time and within budget, while meeting and exceeding client expectations.

The Project Manager is one of the key team members in the execution of the quantitative project, and is responsible for assisting with field management, coordinating with respondents, vendors, and clients.

Essential Duties and Responsibilities:

Including, but not limited to the following:

• Provide support to project managers including, but not limited to:• Build, update, and track customized fielding plans for all projects assigned.
• Proactively seek alternative sample strategies when internal panel sample is not sufficient to reach the total sample size required.
• Setup and testing of surveys
• Preparing updates for PMs and clients
• Assisting with project troubleshooting
• Desk research

• Respondent outreach, including confirmation calls, and emails to participants in market research surveys or web-assisted telephone interviews,
• Hosting market research interviews for our clients, and ensuring interviews are conducted on time and as planned,
• Assist with project administrative tasks, which may require the ordering and organizing of study materials, and coordination with mail vendors,
• While this position will primarily be working on Quantitative research project, there may be occasional data entry/updating for Qualitative projects, as well as other administrative tasks that are required,
• As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards.

Education: Bachelor’s degree or equivalency preferred

Knowledge, Skill, Ability:

• Relevant coursework in market research or healthcare preferred, but not required
• Excellent interpersonal and communication skills are a must– both verbal and written
• Strong skillset with Microsoft Office products
• Self-motivated and able to (re)prioritize tasks throughout the workday
• Exceptional time management, organizational skills, attention to detail and ability to multitask
• The candidate must have well-developed analytical and problem-solving skills.
• The candidate must have the ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
• Must have the ability to help manage multiple online research projects accurately and on time in a fast- paced environment, where deadlines can be moved, and other changes often occur in real time.
• Must have basic math skills, with the ability to calculate incidence rate, response rates profit, etc.

Must be able work US shift hours (Eastern time zone)

All your information will be kept confidential according to EEO guidelines.