Quality Manager

Location: Singapore, Singapore

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

In Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia-Pacific region. With 2,000 employees across three local sites, we deliver cutting-edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors. Together, we’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress.

PURPOSE

The Quality Manager is leading ARU on Quality related processes and task in compliance to Chorus reference system, customer and regulatory requirements.

JOB RESPONSIBILITIES:

Strategic Leadership

• Sets quality key performance indicators for the team to achieve are met.

• Ensures there are enough resources within Quality team to meet internal Quality core activities.

• Leads quality initiatives and be an active member in all relevant Continuous Improvements projects within the company to advice on Quality/Compliance matters.

• Interface with quality departments of different business units to share best practices and lesson learnt.

Quality Management

• Drives and engages all staff to promote Quality culture and ethics within the organization, through training programs and etcetera.

• Facilitates and leads customer and regulatory audits or assessments effectively.

• Leads the setup of the QMS in accordance to applicable standards (AS9110) and achieve compliance in alignment with Part 145 (ARU).

Quality Assurance Standards

• Creates a yearly internal audit plan in accordance to AS9110 and Part-145 (ARU) requirement, and ensure that the audits are executed and closed within stipulated period.

• Ensures all Quality Manual (AS9110 requirements) and Maintenance Organization Exposition (Part 145 requirement) are updated and approved by various Civil Aviation Authorities.

• Participates in reviewing relevant supplier VWI (Vendor Work Instruction) that meets the requirement of the company’s scope of work as per regulations.

• Ensures the conformity of delivered products and relevant documents released are as per requirements.

Information Security

• Plan, organize and support educational activities to promote the Cybersecurity culture.

• Identify the hazards and risks involved in current practice, and evaluate the effectiveness of the mitigation actions.

• Oversee the collection and analysis of quality data to develop long-term quality strategies and programs

Other Responsibilities

• Ensures all test software and test equipment/bench are protected from cybersecurity threats through internal audits and know-how

• Execute Internal Audits with Quality requirements from IA9110 standard.

• Adapt Part IS and SMS as part of IA9100 implementation in the QMS.

• Promote prevention of counterfeit parts in the QMS through Awareness and Training

MINIMUM REQUIREMENTS

Education 

Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent

Experience 

• Minimum 8 years of experience in Avionics Workshop Production or Maintenance Environment/ Electronics Workshop / Mechanical Workshop or production.

• Minimum 8 years of Quality Management and Auditing experience.

• Experienced in Management of Quality Team in MRO capacity

• Experienced in Procedural and Process developments.

• Lead Auditor Trained

Specific Knowledge

• AS9110C and SAR Part-145

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.