Quality Engineering Technical Lead

This role provides technical leadership within the Quality Engineering team, guiding test strategy, automation initiatives, and cross-functional quality practices. You will work closely with Engineering, Product, and Operations to ensure high standards of quality across our mobile, cloud, and IoT platforms.

You will play a key role in shaping testing strategies for connected devices, validating end-to-end user workflows, and ensuring our products meet the highest standards before reaching customers.

What You’ll Do

Technical Leadership

• Mentor and coach QE engineers to elevate technical capability and testing best practices
• Serve as the technical point of contact for quality across cross-functional teams

Test Strategy & Planning

• Lead hands-on test planning, auditing, and execution
• Develop comprehensive test plans and strategies for new features and product releases
• Identify risk areas and prioritize testing efforts based on impact and complexity
• Define quality metrics, KPIs, and reporting dashboards to monitor product health

Automation & Infrastructure

• Evaluate and adopt tools and technologies to improve test automation, coverage, and efficiency
• Contribute to building and improving test frameworks and infrastructure

IoT & Platform Quality

• Develop testing strategies for IoT devices and associated mobile applications
• Validate end-to-end workflows across cameras, base stations, cloud services, and client applications
• Test streaming, recording, notification systems, and AI/ML-driven features such as object detection and smart alerts
• Ensure consistent quality across iOS, Android, and web platforms

Process & Collaboration

• Partner with Engineering and Product teams to define acceptance criteria and release exit criteria
• Drive root cause analysis for production issues and implement preventative improvements
• Manage test cycles, defect triage, and release readiness sign-offs
• Contribute to planning, estimation, and continuous improvement initiatives
• Champion a strong culture of quality across the organization

Requirements:
• 8+ years of experience in Quality Engineering or Software Testing
• Proven experience leading test strategy and technical quality initiatives
• Strong experience with test planning, defect management, and release validation
• Experience testing mobile applications (iOS and Android) and client-server applications
• Familiarity with automation frameworks and modern test tools
• Strong analytical and debugging skills with the ability to identify root causes of complex issues
• Experience working in Agile development environments
• Excellent communication and collaboration skills across engineering and product teams

Will be a plus if you have:

• Experience with IoT devices or consumer electronics
• Understanding of video streaming, networking, and cloud-based platforms
• Familiarity with AI/ML feature validation
• Experience with test automation frameworks and CI/CD environments
• Leverage AI-powered testing and automation to enhance quality, accelerate delivery, and enable predictive defect detection.

Benefits:
• Competitive remuneration.
• Health insurance.

• Life Insurance.
• Transportation allowance.
• Meal ticket.
• Private pension plan.
• Dynamic, multicultural and fun environment.
• Arcades on-site.
• You will be working at the world's leading provider of game services.
• Supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.

About the company

Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.

Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.

Experience our side of life. For more information, visit www.side.inc