Quality Engineering & Systems Consultant

Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry.

If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.

Our Core Purpose: We ensure technology works so that people can focus on what matters

Our Core Values:

Genuine and Respectful

Pride in Everything We Do

Excellence through Innovation

Obsessed with Customer Success

Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.

Quality Engineering & Systems Consultant

Location:  Ideally based in North or South Carolina (remote with periodic travel)

Engagement Type: Contract / Consulting (Part-time or Project-based)

Engagement Duration: 3-6 months

About the Role:

Pioneer Square Brands (PSB) designs and delivers premium technology accessories and hardware solutions under the Brenthaven, Gumdrop, and VAULT brands. Our products are used globally across enterprise, education, and commercial environments.

As we scale, we are committed to building a proactive, design-driven quality capability, ensuring quality is engineered into our products from the earliest stages of development—not inspected in after the fact.

We are seeking an experienced Quality Engineering & Systems Consultant to help us assess, design, and implement scalable quality practices while mentoring our team to own and sustain these capabilities.

This role is not about auditing or policing quality. It is about building systems, capability, and culture.

Objective of Engagement: The Consultant will work alongside PSB leadership, Product Development & Engineering teams to:

1. Assess Current State

Evaluate current product development and quality practices

Identify gaps, risks, and priority opportunities

Assess supplier and manufacturing quality integration

Provide clear, practical recommendations

2. Design and Implement Scalable Quality Systems

Help PSB establish appropriate processes such as:

Design Failure Mode and Effects Analysis (DFMEA)

Design Reviews and decision checkpoints

Verification and Validation planning

Reliability and durability testing frameworks

Root cause analysis processes

Quality documentation and control practices

Focus will be on building fit-for-purpose systems.

3. Mentor and Develop Internal Capability

Coach Product, Engineering, and Operations leaders

Transfer knowledge and capability to internal teams

Enable PSB Team Members to fully own and sustain quality systems

Help build a proactive quality culture

Ideal Background and Experience

The ideal candidate will have:

Experience

15+ years in Quality Engineering or Quality Leadership roles

Experience in consumer electronics, hardware, or accessories

Experience working with contract manufacturers and global supply chains

Demonstrated success building or transforming quality systems

Strong background in small businesses or startups (required)

Ability to translate best practices into simple, usable processes

Technical Expertise

Strong working knowledge of:

DFMEA / PFMEA

Product Development Quality integration

Validation and Verification

Reliability engineering

Root cause analysis (8D, Fishbone, etc.)

Supplier quality management

Engineering Change Order

Document Control

Experience with Apple ecosystem suppliers or similar environments is a strong plus.

Personal Characteristics

Builder and teacher mindset

Collaborative and pragmatic

Able to balance discipline with speed and innovation

Focused on capability transfer, not dependency

Flexible, collaborative, and outcome-focused

Comfortable in ambiguity and early-stage environments

Expected Deliverables

Current state quality assessment

Prioritized improvement roadmap

Implementation guidance and coaching

Mentoring of PSB Team Members