Quality Engineer - Santa Catarina, México

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv exists
to help product innovators create.

Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv’s four global manufacturing centers in India, Mexico, China, and the U.S.. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk—ensuring they can move from prototype to full-scale manufacturing with speed and confidence. To date, Fictiv has delivered more than 35 million commercial and prototype parts for industries such as aerospace, robotics, automotive, climate tech, and more, helping them innovate faster, free up precious resources, and drive profitable growth.

Ingeniero de Calidad (Quality Engineer)

Ubicación: Santa Catarina, Nuevo León (Área Metropolitana de Monterrey, México)

Descripción del Puesto

El Ingeniero de Calidad (QE) es responsable de asegurar que los productos, procesos y sistemas cumplan con los estándares establecidos de calidad, seguridad y normatividad. Este rol combina principios de ingeniería con gestión de calidad para prevenir defectos, mejorar la eficiencia y garantizar el cumplimiento.

El QE se enfoca tanto en el aseguramiento de la calidad (prevención) como en el control de calidad (detección), trabajando de forma cercana con equipos internos, proveedores y clientes.

Como parte del crecimiento del equipo de Calidad en México, tendrás la oportunidad de demostrar habilidades de liderazgo y posicionarte para futuras oportunidades de crecimiento dentro del equipo.

Reportarás al Líder de Calidad para México.

Responsabilidades

• Desarrollar e implementar estándares de calidad, procedimientos de inspección y protocolos de prueba.

• Monitorear procesos productivos, realizar auditorías y ejecutar análisis de causa raíz (5 Whys, Ishikawa, FMEA).

• Analizar datos utilizando métodos estadísticos (SPC, estudios de capacidad) para identificar variaciones y mejorar procesos.

• Gestionar no conformidades, acciones correctivas y preventivas (CAPA) y calidad de proveedores.

• Colaborar con equipos de diseño, producción e ingeniería en lanzamientos de nuevos productos (NPI).

• Preparar documentación, liderar auditorías y dar soporte a requerimientos de clientes (PPAP, FAI).

• Mantener actualizada la documentación y contribuir activamente al Sistema de Gestión de Calidad (QMS).

Áreas Clave de Responsabilidad

• Resolución de no conformidades con clientes mediante reportes 8D y coaching a socios de manufactura.

• Impulsar la mejora continua en colaboración con Strategic Sourcing y socios de manufactura.

• Fortalecer el sistema de gestión de calidad para reducir defectos y aumentar la confianza del cliente.

• Colaborar con equipos globales (China, India y EE.UU.) para estandarizar mejores prácticas.

• Realizar inspecciones en sitio con proveedores y evaluaciones internas.

• Gestionar aprobaciones de cliente para nuevos productos (PPAP).

Requisitos

• Mínimo 7 años de experiencia en procesos de lámina metálica, soldadura y maquinado CNC.

• Experiencia en documentación PPAP y lanzamientos de nuevos productos.

• Conocimiento de Core Tools (PFMEA, Plan de Control, Estudios de Capacidad).

• Dominio de inglés y español a nivel profesional.

• Excelentes habilidades de comunicación verbal y escrita.

• Capacidad de autogestión, organización y cumplimiento de tiempos.

• Experiencia en interpretación de planos y GD&T.

• Experiencia en elaboración de reportes 8D.

• Auditor interno de calidad (ISO 9001:2015 / IATF 16949) – deseable.

• Experiencia en inspección con equipos de medición.

Condiciones de Trabajo

• Trabajo principalmente en computadora durante la jornada laboral.

• Disponibilidad para viajar hasta un 10%.

Quality Engineer

Location: Santa Catarina, Nuevo León (Monterrey Metropolitan Area, Mexico)

Job Description

The Quality Engineer (QE) is responsible for ensuring that products, processes, and systems meet established quality, safety, and regulatory standards. This role blends engineering principles with quality management to prevent defects, improve efficiency, and maintain compliance.

The QE focuses on both quality assurance (prevention) and quality control (detection), working closely with internal teams, suppliers, and customers.

As the Mexico Quality Team continues to grow, you will have the opportunity to demonstrate leadership capabilities and position yourself for future advancement into a Quality leadership role.

You will report to the Quality Leader for Mexico.

Responsibilities

• Develop and implement quality standards, inspection procedures, and testing protocols.

• Monitor production processes, conduct audits, and perform root cause analysis (5 Whys, Fishbone, FMEA).

• Analyze data using statistical methods (SPC, capability studies) to drive process improvements.

• Manage non-conformances, corrective and preventive actions (CAPA), and supplier quality.

• Collaborate with design, production, and engineering teams on new product introductions (NPI).

• Prepare documentation, host audits, and support customer requirements (PPAP, FAI).

• Maintain updated documentation and contribute to the Quality Management System (QMS).

Key Areas of Responsibility

• Resolve customer non-conformances using 8D reports and coach manufacturing partners on root cause analysis.

• Drive continuous improvement initiatives with sourcing and manufacturing partners.

• Strengthen the quality management system to reduce defect rates and improve customer confidence.

• Collaborate with global counterparts (China, India, US) to standardize best practices.

• Perform on-site inspections at manufacturing partners and internal inspections.

• Support customer approvals for new product introductions (PPAP).

Qualifications

• Minimum 7 years of experience in sheet metal, welding, and CNC machining processes.

• Experience with PPAP documentation and new product launches.

• Knowledge of Core Tools (PFMEA, Control Plan, Capability Studies).

• Fluency in English and Spanish.

• Strong verbal and written communication skills.

• Self-starter with strong time management skills and ability to work independently.

• Strong ability to read and interpret technical drawings with GD&T.

• Experience preparing 8D reports.

• Internal Quality Auditor certification (ISO 9001:2015 / IATF 16949) – preferred.

• Experience with inspection using measurement equipment.

Work Conditions

• Primarily desk/computer-based work.

• Travel required up to 10%.

About Fictiv

Fictiv is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed, and delivered to customers around the world. People who succeed at Fictiv are talented, creative, and driven to achieve professional excellence and support our vision to help product innovators create.

We’re actively seeking teammates who:

• Bring diverse perspectives and experience to our culture and company.

• Excel at being part of a strong, empathetic team.

• Thrive in an environment emphasizing respect, honesty, collaboration, and growth.

• Have an ‘always learning’ mindset that celebrates learning, not just wins.

• Help us continue to build a world-class organization that values the contributions of all of our teammates

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.