Quality Engineer (Manual + Automation, AI-Focused), India [HR120]

About Smart Working
At Smart Working, we believe your job should not only look right on paper but also feel right every day. This isn’t just another remote opportunity - it’s about finding where you truly belong, no matter where you are. From day one, you’re welcomed into a genuine community that values your growth and well-being.

Our mission is simple: to break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles. We help you discover meaningful work with teams that invest in your success, where you’re empowered to grow personally and professionally.

Join one of the highest-rated workplaces on Glassdoor and experience what it means to thrive in a truly remote-first world.

About the role

This is a hands-on testing role focused on ensuring release readiness across web, mobile, APIs, data/analytics workflows, and integrations. You’ll work within a distributed engineering team and take ownership of test strategy, system documentation, and test case design.

As a Manual Test Engineer, you’ll plan and execute functional, regression, exploratory, cross-browser, and mobile tests; validate data outputs including analytics and AI-generated content; manage test data; log and triage defects; verify fixes; and contribute to overall release quality. To succeed, you’ll bring persistence, strong written English for high-signal defect reports, and the ability to collaborate effectively with engineers and product teams across time zones.

Responsibilities:
• Own test strategy, test documentation, and the creation of test plans and regression suites
• Derive detailed test cases from user stories, workflows, acceptance criteria, and system architecture
• Plan and execute functional, regression, exploratory, cross-browser, and mobile testing across the Portal, APIs, mobile app, and Teams/Zoom integrations
• Test analytics-driven and data-driven features, including validation of AI/ML-generated outputs displayed in the UI
• Use SQL to perform thorough data validation across relational datasets and backend workflows
• Conduct API testing using Postman or Insomnia to verify request/response flows, payloads, and error handling
• Manage and prepare test data to support repeatable, reliable validation scenarios
• Log, triage, and track defects in Jira, reproduce issues accurately, verify fixes, and ensure closure
• Perform accessibility testing using established practices and browser/mobile developer tools
• Apply security testing heuristics (OWASP) and basic performance testing principles during assessments
• Contribute to release readiness by providing clear risk assessments, coverage status, and validation updates
• Collaborate closely with UK and offshore engineering and product teams in a hybrid Agile environment

Requirements:
• Bachelor’s degree in Computer Science, Engineering, or a related discipline (or equivalent practical experience)
• 3–6 years of professional experience in manual QA for SaaS applications, ideally in regulated or enterprise environments
• Proven ability to analyze requirements and create test cases, test plans, and regression suites from scratch—even when documentation is limited
• Hands-on experience testing web applications, mobile apps (iOS/Android), APIs, and integrations
• Strong SQL skills for backend and relational data validation
• Understanding of high-level AI/ML concepts
• Lightweight automation experience for smoke/regression tests (e.g., Playwright, Cypress, TypeScript, Python)
• Experience with QA tools such as TestRail, BrowserStack, Charles Proxy, Jira
• Experience with analytics-driven features and validating data outputs in user interfaces
• Hands-on experience with API testing using Postman or Insomnia
• Working knowledge of browser and mobile developer tools for debugging and cross-platform validation
• Practical experience with accessibility testing and understanding of common accessibility standards
• Awareness of security testing heuristics (OWASP) and ability to apply them to assess system resilience
• Understanding of distributed cloud application behavior (AWS preferred)
• Experience working with customer personal data in GDPR-style environments
• Strong communication skills with the ability to produce clear, high-signal defect reports

Nice to have:
• Exposure to performance or load testing fundamentals
• Experience working with regulated industries (e.g., pharma, healthcare) or ISO 27001–aligned organizations

Benefits:
• Fixed Shifts: 12:00 PM - 9:30 PM IST (Summer) | 1:00 PM - 10:30 PM IST (Winter).
• No Weekend Work: Real work-life balance, not just words.
• Day 1 Benefits: Laptop and full medical insurance provided.
• Support That Matters: Mentorship, community, and forums where ideas are shared.
• True Belonging: A long-term career where your contributions are valued.

At Smart Working, you’ll never be just another remote hire.

Be a Smart Worker — valued, empowered, and part of a culture that celebrates integrity, excellence, and ambition.

If that sounds like your kind of place, we’d love to hear your story.