Quality Control Lead Auditor 9:00 am - 5:30 pm

Position Overview:

The Quality Lead Auditor supports the Quality Department by overseeing day-to-day auditing functions, serving as the subject matter expert for auditing-related issues, and acting as a liaison between auditors, warehouse operations, and cross-functional teams. This role plays a key part in driving continuous improvement initiatives, managing escalated quality concerns such as tarnish and oxidation, and ensuring consistent training and coaching of auditors and warehouse staff.

Essential Job Functions:

Continuous Improvement:

Assist with Kaizen, 5S, and other improvement initiatives.

Provide auditing support to sustain improvements and track results.

Auditing Expertise & Support:

Serve as the primary point of contact for auditing-related questions and guidance.

Support resolution of date code issues and picker disputes.

Provide coaching to pickers on internal and external errors to prevent recurrence.

Anti-Static and Moisture Room Management.

Tarnish and Oxidation Ownership:

Act as the designated runner and liaison for all tarnished/oxidized order issues.

Manage prioritization and disposition of tarnish-related orders.

Create and manage Quality Warehouse tickets in HubSpot for Tarnish and Moisture-Sensitive Level (MSL) issues.

Collaboration Across Teams:

Partner with Customer Experience and Purchasing teams to resolve escalated order-related issues.

Communicate effectively with auditors, pickers, and supervisors to align on resolutions and expectations.

Training and Development:

Provide training for new auditors on auditing procedures, documentation, and quality standards.

Deliver ongoing coaching and refresher training for the auditing team.

Support knowledge sharing across the warehouse to improve overall quality awareness.

Qualifications:

High school diploma or equivalent.

Minimum of 1 year of experience in quality auditing or with proper picking processes and procedures.

Ability to interpret drawings, manufacturer specifications, and order documentation.

Intermediate ERP skills.

Intermediate proficiency with Microsoft Excel, Word, and PDF Editor tools.

Proficiency with inspection devices such as micrometers, calipers, and weigh scales.

Basic math skills for counts, measurements, and verification.

Detail-oriented with strong problem-solving abilities.

Strong verbal and written communication skills with the ability to coach and train others.

Ability to thrive in a fast-paced and dynamic environment.

Experience with continuous improvement tools (Kaizen, 5S) preferred.

Familiarity with HubSpot or similar ticketing/CRM systems a plus.

Physical Requirements:

Ability to lift items up to 50 pounds.

Ability to walk and stand up to 8 hours per day.

Working Conditions:

Warehouse environment with moderate noise from power industrial trucks.

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as required to meet the ongoing needs of the organization.

Here’s a Few Things We Offer You:

Competitive base salary plus performance-based incentives.

Comprehensive benefits package, including health, dental, vision, and 401(k).

Opportunities for career growth in a global organization.

A collaborative culture committed to innovation, partnership, and continuous improvement.

Top quality medical, dental, vision, and life insurance plans Waldom pays the majority of the medical plan cost

Fourteen (14) days of paid time off (PTO) annually (accrued at 2.15 hours per week for the first four (4) years of employment).

8 Paid holidays plus 1 floating holiday.

8 hours of paid volunteer time off annually.

Corporate Discount Program.

Employee Assistance Program 100% Waldom Paid!

Generous Paid Maternity & Paternity Leaves.

Tuition Assistance Program.

Scholarship Program: for your eligible children, grandchildren & legal dependents, up to $8k a year.

Affirmative Action/EEO Statement:

Waldom Electronics is committed to providing equal employment opportunities for all applicants and employees. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, Waldom Electronics prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.