Quality Assurance Specialist (RTC Experience Required)

TRELS Home For Children is seeking an organized, reliable, and task-oriented Quality Assurance Specialist. The Quality Assurance (QA) Specialist will be responsible for developing and implementing QA policies and procedures, conducting regular audits and assessments, and ensuring that all organizational activities meet or exceed internal and external standards. This role requires a detail-oriented individual with a strong understanding of quality assurance methodologies and the ability to work collaboratively across departments to promote a culture of quality.

Key Responsibilities:

-Quality Assurance Planning: Develop and maintain the organization's quality assurance policies and procedures, ensuring they are aligned with industry standards and best practices.

-Audits and Assessments: Conduct regular internal audits and assessments to identify areas for improvement and ensure compliance with legal, regulatory, and organizational standards.

-Reporting and Documentation: Prepare and maintain detailed reports on QA activities, findings, and outcomes. Document all quality assurance activities and ensure that records are accurate and up to date.

-Training and Support: Provide training and support to staff on quality assurance processes and best practices. Work closely with teams to implement quality improvement initiatives.

-Human Resources: Help with the orientation, onboarding, and ensuring that all employees adhere to training compliance, regulations, and policies.

-Stakeholder Engagement: Liaise with external stakeholders, including funders, partners, and regulatory bodies, to ensure that quality standards are met and maintained.

-Continuous Improvement: Lead continuous improvement efforts, using data and feedback to drive enhancements in quality across all aspects of the organization.

Work week: Monday - Thursday (8:30-4:30)

Qualifications:

-Bachelor's degree in a related field (e.g., Quality Management, Business Administration) or equivalent experience.

-Proven experience in a quality assurance role, preferably within a nonprofit or similar setting.

-Strong knowledge of quality assurance methodologies, tools, and standards.

-Excellent analytical, problem-solving, and decision-making skills.

-Proficient in the use of Microsoft Office Suite and QA software tools.

-Exceptional attention to detail and the ability to manage multiple tasks simultaneously.

-Strong communication and interpersonal skills, with the ability to work effectively in a team environment.

-A passion for the mission of the nonprofit sector and a commitment to quality and excellence.

What We Offer:

- A supportive and mission-driven work environment.

- Opportunities for professional development and growth.

- Competitive salary and benefits package, commensurate with experience.

Competencies:

1. Professionalism and strong work ethic.

2. Problem-solving capabilities.

3. Proactive attitude and ability to take initiative.

4. Ability to adapt to changing priorities.

If you have previous experience as a Quality Assurance Specialist and familiarity within our industry, we’d like to meet you.

Prefer someone with a strong background in residential foster care (not required) and someone who is extremely organized, extreme attention to detail, self-starter, excellent communicator, and multi-tasker.

Requirements:

3 Day Web Based Training

TB Test Results

Cleared Background Check

Clear Driving History

For Your Application To Be Considered Please provide the following:

Two Professional References

Resume

Download & Complete The State Of Texas Application

https://www.twc.texas.gov/files/jobseekers/texas-application-employment-twc.pdf

Applicants who do not submit the above listed items will not be considered.

Job Type: Full-time

Benefits:

Dental insurance

Health insurance

Vision insurance

Work Location: In person