Quality Assurance Specialist

Quality Assurance Specialist

Reporting to the E-commerce Director, the Quality Assurance Specialist will be responsible for improving the speed and reliability with which our development team can deploy new updates to the website and related services. As this is a brand-new role, you will have the opportunity to shape it in collaboration with the team and play a key part in fulfilling an important need within the broader Linen Chest family. 

• Implement automated testing using AI and other tools 
• Participate in manual testing prior to deployments 
• Ensure post-deployment issues are minimized 
• Monitor website performance and errors using specialized tools 
• Respond to testing and support requests from other departments 
• Understand and support multiple internal and external platforms 
• You will be in charge to make sure that we meet the highest quality standards for the web and more 

Qualifications: 

• Strong ability to understand complex systems and their interactions 
• Experience in setting up automated testing (with or without code) 
• Experience conducting thorough and relevant tests 
• Experience providing support for complex systems 
• Excellent organizational skills 
• Genuine interest in assisting others through testing and support 
• Familiarity with Artificial Intelligence tools or applications 
• (Asset) Experience with code-based automated testing frameworks 

What we offer :

• Hybrid work mode
• Flexible working hours
• Work for a family business that prioritizes employee involvement and motivation.
• Opportunities for professional development and training
• Benefits program, including medical and dental coverage.
• Access to an employee assistance program
• Employee discounts on all Linen Chest products

Linen Chest is Canada's premier retail destination for bedding, bath, kitchen and home décor. Our business is booming! That's why we need the best talent on the market to join our dynamic team and share in our success.