Quality Assurance Manager
Confidential
Posted: April 7, 2026
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Quick Summary
A Quality Assurance Manager is responsible for ensuring high-quality results in a fast-paced construction environment, collaborating with cross-functional teams to identify and resolve defects and improve processes.
Required Skills
Job Description
Walters Group is a family-owned steel construction company that designs, fabricates, and constructs unique and complex commercial and industrial projects throughout North America. With over 65 years of experience, Walters ensures high quality results through our passion and commitment to every project. Our head office is located in Hamilton and we have multiple fabrication plants in Hamilton, Stoney Creek and Princeton. As Walters grows and expands into new markets, we are seeking to welcome aspiring and driven individuals to our team who share our passion, vision, and values.
At Walters, we build history, and we are incredibly proud of our projects, to name a few - Tim Hortons Field in Hamilton, ON, the Burgoyne Bridge in St. Catharines, ON, The Bow in Calgary, AB, and the Canadian Museum of Human Rights in Winnipeg, MB.
We're consistently ranked among the best companies to work for, including Canada's Best Managed and Great Place to Work Certified. We're committed to supporting and developing our teams. We also ensure a positive, safe, collaborative work environment with ample personal and career development opportunities.
If you want to be a part of our team – read on and apply. Even if you feel like you don’t meet all criteria, please give it a shot, and still apply.
Vacancy type: This posting is for an existing vacancy.
About the Position:
Reporting to the Director of Quality Assurance, the Quality Assurance Manager will be responsible for but not limited to:
Adhere to and maintain the Walters Quality System.
Audit the Quality System periodically and work proactively on maintaining and/or improving the system as well as quality deficiencies that arise as a result of the system.
Plan quality control of steel to sequence and equipment requirements.
Liaise with the various departments, as required, to ensure consistency of service as well as resolve problems as they arise.
Review project specifications and drawings for new projects and develop ITPs to maintain project specifications.
Manage NCRs, find root causes, develop preventative actions and enforce corrective actions.
Be familiar with the design, development, and specifics of the processes, procedures and machinery to carry out welding work for constructional steel.
Develop Standard Operating Procedures for use in the respective departments.
Participate in fabrication planning as well as seek out ways to incorporate lean manufacturing practices into company procedures.
Create robotic welding applications.
Promote a work environment characterized by innovation, creativity, teamwork, transparency, integrity and respect and work with all Walters Inc. staff in developing processes that produce consistent, high-quality outcomes.
Work Location:
Head office in Hamilton ON.
Travelling to fabrication shops, sub fabricators, and sites as needed.
Position Requirements:
Completion of a university degree in Civil Engineering, Mechanical Engineering, or a related field.
Current P. Eng designation in one or more Provinces or able to obtain within 2 years.
2-3 years of leadership experience managing a small team.
A minimum of 10 years’ experience working in the Structural Steel Industry.
Demonstrated experience in Quality Management within the structural steel industry.
Demonstrated experience in management and coordination of a quality system.
Full understanding of the ISO:9001 certification as well as the AISC and CISC certifications.
A team player who can interrelate and operate effectively with peers and other associates within a collegial, yet demanding, work environment.
Ability to handle a variety of constituencies, juggle multiple tasks simultaneously and thrive in a complex, fast-paced environment with multiple changing priorities.
Analytical, problem-solving, and decision-making skills.
Conflict resolution and negotiation skills.
Integrity, positive attitude, mission-driven, and self-directed with demonstrated passion for the Walters vision and mission and commitment to working collaboratively with a team of senior professionals.
Attention to detail and high level of accuracy.
Knowledge of steel fabrication concepts, practices, and procedures.
Knowledge in Lean Management / 5S with demonstrated process improvement background.
Knowledge of relevant H&S legislation in Canada and the US.
Demonstrated proficiency in supporting Production and Project Management in interacting directly with customers, 3rd party consultants, and suppliers.
Compensation Package:
Salary: $110,000-$130,000/Year
Vacation.
Paid sick and Bereavement leaves.
Flexible extended health and dental care packages.
Employee Assistance Program.
RRSP Matching.
Profit Sharing.
Employee Family Scholarship Program.
Tuition support (Apprentice, Continued Education)
Values in Action (ViA)- participating in charity events coordinated by employees. As well as team bonding activities.
Walters Group is committed to providing accommodations throughout the interview and employment process. If you require an accommodation, we will work with you to meet your needs.
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