Quality Assurance Assistant (1st Shift, Mon-Fri)

JOB SUMMARY

The Quality Assurance Assistant provides administrative and technical support to the Quality Management System at a facility specializing in the overhaul and repair of turbine engine components for major airlines and engine manufacturers worldwide. This position is responsible for maintaining quality records, supporting regulatory compliance activities, and assisting Quality Assurance personnel with internal audits, documentation control, and data management.

The role ensures accurate recordkeeping, timely data entry, and proper document retention in accordance with FAA regulations, customer requirements, and company procedures, contributing to the continued airworthiness, safety, and quality performance of the organization.

COMPANY OVERVIEW

Component Repair Technologies, Inc. (CRT) began as a locally family-owned business, with operations in Mentor, OH since 1985, and grew into a global leader (500+ employees) in the aerospace MRO sector. Specializing in the repair and overhaul of turbine engine components, CRT proudly serves the world’s largest airlines and jet engine manufactures. Component Repair Technologies is focused on our valued employees, customers, and community.

In 2025, CRT became a Safran Aircraft Engines company as a Center of Excellence for the repair of large jet engine parts in the Americas.

For over 120 years, Safran, through its Aircraft Engines subsidiary, designs, produces, markets and supports, alone or in partnership, aircraft engines offering world-class performance and reliability. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible.

Operating through CFM International, its 50/50 joint venture with GE Aerospace, Safran Aircraft Engines is the world’s leading supplier of single-aisle commercial jet engines, the CFM56 and LEAP. Safran Aircraft Engines is fully committed to sustainable aviation through the RISE (Revolutionary Innovation for Sustainable Engines) technology development program. Safran Aircraft Engines also deploys a global network providing a full range of support, maintenance & repair services.

Visit www.componentrepair.com and www.safran-group.com for more information. Take-off in your career, learn new skills and become part of a world-class workforce.

DUTIES AND RESPONSIBILITIES

• Generate, Authorized Release Certificates and other shipping documents, including FAA Form 8130‑3, Certificates of Conformance, Material Certifications, and other customer or regulatory-required records, ensuring accuracy and compliance prior to product release.

• Support production and quality planning activities by assisting in the creation, revision, and control of work instructions in accordance with approved technical data and quality procedures.

• Maintain revision control of quality-related documents and forms, including inspection reports, process forms, quote sheets, checklists, and controlled templates, ensuring current revisions are approved, distributed, and used.

• Control, organize, and maintain technical data libraries, including engine manufacture manuals, service bulletins, airworthiness directives, customer specifications, regulatory references, and internal procedures.

• Manage quality records and document retention, including scanning, filing, archiving, and retrieval of paper and electronic records in accordance with regulatory, customer, and company retention policies. Monitor and help maintain document control processes, ensuring obsolete documents are removed from point of use and that controlled documents are properly identified and accessible to authorized personnel.

• Assist Quality Assurance personnel with audit preparation and support, including gathering records, organizing evidence, and responding to requests during FAA, customer, and third-party audits.

• Support corrective action and continuous improvement activities by assisting with data collection, tracking corrective action status, maintaining logs, and preparing documentation related to nonconformances, root cause analysis, and corrective actions.

• Interface with internal departments, including Production, Engineering, Materials, and Planning, to support quality documentation needs, resolve record discrepancies, and ensure regulatory and customer requirements are understood and followed.

• Perform other quality-related duties as assigned, consistent with the role and in support of the overall Quality Management System.

REQUIRED QUALIFICATIONS

• A minimum of three (3) years of previous office experience, preferably in a technical or production-oriented environment.

• Demonstrated experience of above average organizational skills and attention to detail required.

• Keyboard ability at or about fifty (50) words per minute (WMP).

• High School diploma with some college courses preferred.

OTHER QUALIFICATIONS

• High accuracy rate of data entry, written and verbal communication.

• Proficient in Microsoft Office Suite and other types of business software.

• Ability to understand (read and write) the English language.

• Some experience working individually on projects and data.

• Exposure to and/or familiarity with technical documentation, such as ISO 9001 helpful.

WORK ENVIRONMENT

• This position has pre-employment testing requirements that may require fitness for duty testing and a vision exam.

• Follow general shop safety procedures including the occasional use of safety glasses, safety toe shoes, and hearing protection.

• Stand and/or sit for portions of the shift.

• May be required to lift heavy equipment using hoists, pallet jacks, forklifts, or other handling methods.

COMPANY BENEFITS

Our employees and families are the number one asset at CRT. A progressive and innovative benefits package is in place, such as:

• CRT currently offers two excellent health care options, one being a fully funded program (no premiums for employee and family) and the other being a traditional employee premium contribution. Programs include health, vision, and dental coverages. Additional programs include short- and long-term disability and life insurance.

• The company offers a 401k program with company match.

• Continuing education is offered via multiple sources and opportunities with tuition reimbursement based on eligibility requirements.

• Traditional paid time off (PTO) is offered via vacation days and personal days.

• Multiple shift opportunities with hourly premiums for off-shifts are offered.

• To review other benefits, visit our website at www.componentrepair.com/careers or Facebook page www.facebook.com/ComponentRepair to see, “what we are up to.”

Keywords:

Receptionist, Phone Call, Phone Work, Phone, Office, Office Setting, Phone Calls, Answering Phones, Quality, Quality Assurance, assistant, administrative assistant, Manufacturing aerospace, aerospace manufacturing, aerospace overhaul, overhaul, budget, Project Manager, Program Manager, FAA, EASA, Project Management, Administration, Technical Manuals, Aviation Maintenance, Aviation Maintenance Technology, Machining, Work scope, Pratt & Whitney, Boeing, Snecma, Safran Aircraft Engines, CFM International, GE Aviation, General Electric, International Aero Engines, IAE, Gen X, GE90, PW2000, PW4000, LM2500, V2500, CF6, CFM56, F117, On Time Delivery, OTD, Ship Date Accuracy, SDA

EQUAL OPPORTUNITY EMPLOYER AND AFFIRMATIVE ACTION PARTICIPATION
Component Repair Technologies, Inc. is an Equal Employment Opportunity/Affirmative Action Employer, M/F/H/V.
CRT is committed to providing a safe and healthy workplace and promoting the health and well-being of its employees. It is the Company’s policy to only hire individuals who do not use drugs. All candidates will be screened for drug use prior to hire. Employment opportunities at CRT are open to all qualified applicants solely on the basis of their job-related experience, knowledge, skills and abilities. CRT complies with all applicable federal, state, and local laws with regard to equal employment opportunity.