Qualitative Project Assistant (Multi-lingual) - German/French/Italian/Spanish

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

Role Mission:

The mission of the Qualitative Project Assistant is the coordination of a qualitative projects and assisting the Project Manager in making sure projects are delivered in accordance with the specs given by the client.

The Qualitative Project Assistant is one of the key players in the execution of a qualitative project, and is responsible for coordinating with respondents, vendors, freelancers, translation agencies and checking quality of the deliverables before they are passed on to the client. The Qualitative Project Assistant is accountable for successful management of respondents, vendors and delivery. 

Essential Duties and Responsibilities:

Including, but not limited to the following:

• Candidate will aide in recruitment of respondents on a project in their local language, including recruitment from panel and free-finding
• Call, confirm and rescreen respondents that participated in an online screener.
• Finalize the internal and client recruitment update spreadsheets for the Project Managers
• Candidate will be responsible for the management and control of the vendors selected for qualitative projects they are allocated to, and help ensure M3 achieves and exceeds client expectations• Candidate will be responsible for checking any deliverables from the vendor.
• Negotiating costs with vendors and freelancers and managing their progress throughout the lifecycle of the project
• Maintain and develop relationships with freelancers and vendors on behalf of M3 Global Research
• On occasion, the candidate will liaise with clients on behalf of Project Managers

Education and Training Required:

Bachelor's degree or equivalent work experience preferred. 

Minimum Experience: 

Experience in market research preferred, ideally in the medical/healthcare field.

Knowledge, Skill, Ability:

• Must be business fluent in English AND German/French/Italian/Spanish
• The candidate must be a self-motivated individual with exceptional time management, organisational skills and attention to detail. 
• The candidate must have well-developed analytical and problem-solving skills; ability to quickly solve problems as they present as well as proactively identify and resolve potential issues to avoid escalation. The candidate must have the ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives. 
• The candidate must be self-motivated with the ability to prioritize and reprioritize throughout the day.
• The candidate must have very strong Microsoft Office skills including Excel, Outlook and Word, and be a quick learner of new technologies/software. 
• The candidate must have exceptional written and verbal communication skills. 
• The candidate must have the ability to manage multiple research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time.

*Working hours: EU time zone

12.00 - 20.30 (UK time)

Please submit your CV in English

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