Qualifications Coordinator

Headquartered in Louisville, KY and ranked among the top carriers in the U.S., Mercer Transportation has earned a reputation as one of the nation's leading owner operator companies. For over forty years, Mercer has built a family on the foundation of honesty, professional freedom and experience. 

As a Brokerage Qualifications Coordinator, you'll be instrumental in upholding carrier compliance, safety, and reliability within our network.

What You Get

Mercer pays over $7,500/year toward your health insurance

Pay as little as $0/month for Employee-Only health insurance coverage by qualifying for our Wellness Rate

Earn up to $300/year in gift cards through wellness incentives

Paid Time Off and Holidays

Company-paid: Life and Long-Term Disability Insurance

Optional benefits: Dental, Vision, Flexible Spending Accounts, and Short-Term Disability

Office hours are Monday through Friday, 8am-5pm

Essential Job Functions

Reviews and assesses carrier qualifications, including insurance certificates, safety ratings, operating authority, and compliance with regulatory requirements.

Verifies and maintains accurate carrier documents, such as permits, licenses, and insurance, to ensure compliance with legal and contractual obligations.

Accurately inputs and updates carrier information and documentation in our database systems.

Approves or rejects carriers based on qualifications.

Notifies carriers of pending expiration of insurance or contracts.

Handles telephone traffic in order to maximize effective use of broker-carrier truck availability.

Handles check calls and advance requests from drivers and dispatchers in accordance with established policy.

Requirements

One year of customer service experience

Knowledge and experience with operating a computer, calculator, and other general office equipment.

Use professional and clear verbal communication skills.

Ability to multi-task, work in a fast paced, changing environment and maintain a commitment to accuracy and timeliness.

High School Diploma or equivalent

May be subject to the following screening requirements: Drug Screen and Criminal Background Check.

Equal Employment Opportunity
We are an Equal Opportunity Employer. We are dedicated to a policy of non-discrimination in employment on the basis of race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.