Qualifications and Accreditation Officer

About the Insurance Council

The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 50,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted insurance agents in British Columbia.

Why Work for the Insurance Council?

Work with a great team of people in a rewarding career that makes a difference. We are in a downtown location with plenty of amenities nearby. The Insurance Council has a friendly and collaborative environment with a team who is committed to protecting the public.

We offer a comprehensive health and dental plan

Work-life balance

Hybrid work environment (work from office/primary residence in BC)

Professional development

Equitable employment opportunities

The Opportunity

The Qualifications and Accreditation Officer is responsible for supporting the integrity and compliance of the licensing education accreditation programs by evaluating and recommending applications and amendments in accordance with legislation, Council Rules, and established policies. The role maintains accurate accreditation records, supports program development, and provides timely communication and guidance to education providers to maintain public trust and professional standards in the insurance industry.  

Duties and Responsibilities

Review licensing education accreditation program for new applications, reapplications, and renewals; requests for course amendments or termination of courses in accordance with governing legislation, Council Rules, policies, and department procedures. 

Conduct initial review and escalate concerns to the Manager, Licensing Qualifications and Services, on eligibility submissions for course or program applications in accordance with governing legislation, Council Rules, policies, precedents, and department procedures. 

Recommend course applications that meet standards under education evaluation criteria or refer with recommendations, where possible, any cases that do not meet standards or indicate suitability or other issues to the Manager, Licensing Qualifications and Services for consideration. 

Contribute to designing and implementing accreditation projects and programs.  

Monitor and maintain accreditation information databases, ensuring all relevant communication, such as telephone calls or meetings, is documented in the applicant or education provider’s file. 

Prepare and issue correspondence to applicants and education providers regarding outstanding requirements and clarification of course application requirements. 

Respond to written and oral inquiries within established metrics.  

Support the Manager, Licensing Qualifications and Services with the preparation of documents for the Licensing Committee and Council on education course/program applications. 

Follow up on open and pending accreditation cases. 

Liaise with other departments as required. 

Remain current on Insurance Council legislation and procedures. 

Conduct routine audit of approved courses or programs and refer any concerns to the Manager, Licensing Qualifications and Services. 

Handle other duties and projects as assigned by the Manager, Licensing Qualifications and Services.  

Qualifications and Experience

Minimum 5 years of experience in course development, learning and development, or a minimum of 3 years of experience in training program curriculum, competency assessment, and competence

A minimum of 3 years of experience in the insurance industry

Applicable insurance designations are welcome  

Experience in the implementation of processes and handling of issues related to Educational Planning and Instructional Methods, Program Delivery, Testing and Certification and Program Evaluation

Have thorough and up-to-date knowledge of the Financial Institutions Act, Council’s Code of Conduct, the Council Rules and other relevant legislation and industry practices

Computer skills, with proficiency in Microsoft Office suite programs

Curriculum development and education planning skills are an asset

Experience in compliance and regulation is an asset but not required

Excellent oral and written communication skills

Ability to take initiative, problem-solve, make decisions, and be accountable

Demonstrate analytical and judgement skills

A public service orientation 

Strong organizational skills with attention to detail 

Ability to work with several concurrent tasks, and the flexibility to work with changing priorities and deadlines 

Ability to work effectively independently and in a team environment

Ability to exercise tact and discretion

Minimum to Midpoint Salary Range: $67,421 - $84,276 per annum.
Upon hire, new employees will be placed in a starting salary between the minimum and P50 (midpoint) of the salary range. The P50 of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position.