QA Team Leader for Private Markets

With Intelligence

Cebu City, Cebu, Philippines Hybrid permanent

Posted: February 25, 2026

Job Description

About the role

With Intelligence is a leading data and intelligence provider specializing in the asset management sector. We deliver high-quality insights and analytics, empowering clients to make informed investment decisions. We are looking for a highly motivated and detail-oriented QA Team Leader to oversee the accuracy, integrity, and consistency of data collected by our researchers. You will lead and mentor a team of data quality analysts, ensuring our data meets industry standards and regulatory requirements. This is a fantastic opportunity for an ambitious professional looking to grow into a leadership

position within a fast-paced, data-driven environment.

What you'll be doing

• Lead and motivate a team of quality analysts to maintain high standards of service and process efficiency
• Conduct regular performance reviews and provide constructive feedback to team members
• Identify training needs and implement development programmes to upskill the team
• Monitor key quality metrics and implement corrective actions to address any performance issues
• Collaborate with other departments to identify opportunities for process improvements
• Provide detailed reporting and analysis to key stakeholders
• Foster a positive, customer-centric culture within the team

Requirements:
What we're looking for

• Significant experience in a supervisory or team leader role within a call centre or customer service environment
• Proven track record of leading and motivating high-performing teams
• Strong analytical and problem-solving skills, with the ability to interpret data and identify areas for improvement
• Excellent communication and interpersonal skills, with the ability to build rapport and provide effective feedback
• Familiarity with quality management frameworks and continuous improvement methodologies
• Degree or equivalent qualification in a relevant field

Benefits:
What we offer

• Competitive salary and bonus structure
• Comprehensive health and wellness benefits
• Ongoing training and development opportunities
• Supportive and collaborative work environment
• Opportunities for career progression
• Hybrid Set-Up and Morning Shift Schedule
• Observes PH Holidays

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