QA Team Lead

Overview

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

We seek a highly skilled and experienced QA Team Leader to join our dynamic team at Shift4. In this role, you will lead a team of QA professionals to ensure the quality and reliability of our complex, business-critical online payments applications. You will work hands-on with manual and API testing, troubleshoot and resolve system issues, and participate in all phases of the development process. Enjoy a hybrid work model that combines in-office collaboration with remote work flexibility.

Key Responsibilities

• Lead, mentor, and manage a team of QA engineers.

• Drive high performance and support professional growth.

• Design, document, and execute complex test scenarios.

• Participate in the development process from the design phase.

• Ensure compliance with Agile methodologies and best testing practices.

• Provide regular reports and updates on test progress, defects, and overall system quality.

• Contribute to building and testing a cutting-edge product using the latest technologies.

Requirements:

• 3-4 years as a manual QA team leader- A must

• 3 years in manual testing of complex, online, business-critical applications must

• Proficiency with SQL, RDBMS, and Linux - Must

• Hands-on experience with API testing tools (e.g., Postman, SoapUI, or similar) -A must

• Solid understanding of API concepts, including HTTP methods (GET, POST, PUT, DELETE), status codes, request/response structures, headers, and authentication methods (OAuth, API keys)- A must

• Proven ability to read and analyze logs to diagnose system faults- A must

• Strong English communication skills, both written and verbal.

• A solid understanding of the software development lifecycle.

• Experience working in an Agile environment- Big Advantage

• Prior experience in the payment industry-. Big Advantage

About Our R&D Department

Our R&D department is the central force driving innovation at Shift4.

Dedicated to creating and developing advanced technologies for the online payments industry, our team focuses on:

• Crafting groundbreaking solutions that enhance user experience.

• Delivering top-tier performance and security.

• Encouraging creative thinking and interdisciplinary collaboration to transform innovative ideas into reality-changing products.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.