QA Supervisor-FT-Laboratory-Provo

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.

Position Summary: Revere Health is seeking a motivated, outgoing professional to join our Laboratory Administrative Team as a Quality Assurance Supervisor. This role supports the healthcare mission by providing oversight of laboratory quality functions across microbiology, chemistry, immunochemistry, and hematology services. The Quality Assurance Supervisor will collaborate with laboratory supervisors and medical directors at Urgent Care laboratory locations, Oncology laboratory locations, and the main laboratory locations to ensure regulatory compliance, maintain high-quality testing standards, and support continuous improvement initiatives. Key responsibilities include coordinating CLIA and COLA surveys, communicating with the Utah State CLIA office, performing quality audits, developing and maintaining laboratory policies, validating new tests, and serving as a resource for quality control documentation and troubleshooting. The ideal candidate will maintain a professional appearance and conduct, balance individual and team responsibilities, and contribute to a positive work environment. Excellent written and verbal communication skills are essential, as this role requires frequent interaction with physicians, supervisors, and staff. The ability to manage multiple time-sensitive projects simultaneously is required.

Essential Job Functions: • Maintain knowledge of CLIA and COLA regulatory standards to ensure laboratory compliance and recommend changes when necessary • Write, evaluate, revise, and update laboratory policies and procedures in collaboration with the Laboratory Medical Director • Administer the laboratory quality assurance program, with primary oversight of: Microbiology, Chemistry, Immunochemistry, and Hematology. • Ensure quality across all phases of testing, including: • Pre-analytic, analytic, and post-analytic processes of Employee competency • Quality control (QC) review • Proficiency testing • Incident reporting and resolution • Establish standards, reference ranges, and quality control methods for laboratory tests and instrumentation • Oversee test performance and quality, and plan, design, and direct implementation of new or improved laboratory techniques • Perform internal and external laboratory audits • Serve as a consultant to other departments performing testing regarding CLIA compliance and new test evaluations • Conduct test correlations between primary and secondary analyzers • Lead new test and analyzer validation projects • Assist with the annual laboratory quality review • Maintain working knowledge of the Laboratory Information System (LIS) • Promote excellent customer service • Assist in addressing and resolving complaints related to laboratory operations

Qualifications: • bachelor's degree Science preferably in Clinical Laboratory Science • Current certification as a Medical Laboratory Scientist (ASCP, NCA, or equivalent) • Minimum of two years of laboratory experience in a CLIA high-complexity laboratory

Hours: • Full-time, salaried position • Monday–Friday, 40 hours per week • Based in the Provo, Utah area • Occasional travel and weekend or after-hours work required