QA Lead

Location: Bangalore
Experience Required: 8+ Years
Department: Technology / Digital Commerce
Employment Type: Full-Time
Location: Bangalore (Hybrid)
Shift: 2 PM to 11 PM

About the Role
We are seeking an experienced and detail-oriented QA Lead with deep expertise in the
ecommerce domain to lead and manage quality assurance efforts across our digital commerce
platforms. The ideal candidate should have a strong track record in implementing QA
automation, conducting comprehensive functional testing, and ensuring flawless user
experiences across devices and browsers. You will collaborate closely with product managers,
developers, and business stakeholders to uphold and enhance the quality of our digital
platforms.
Key Responsibilities
 Lead QA Strategy and Execution across ecommerce projects, ensuring thorough test
planning and execution for web and mobile platforms.
 Implement and scale QA automation frameworks using modern tools and methodologies
(e.g., Selenium, Cypress, Playwright).
 Drive functional, regression, integration, and end-to-end testing for features related to
product catalog, promotions, inventory, payments, and site search.
 Collaborate in Agile/Scrum environments with cross-functional teams including Product
Owners, Developers, UI/UX Designers, and Stakeholders.
 Conduct cross-browser and responsive testing to ensure consistent behavior across devices
and platforms.
 Integrate and validate analytics through Google Analytics, Tag Manager, and support A/B
testing strategies.
 Own test case creation, execution, and traceability to requirements and defects.
 Lead daily defect triages, test reporting, and dashboard publishing using tools like JIRA,
TestRail, or Zephyr.
 Manage and mentor a QA team, providing guidance on best practices, career development,
and performance.
 Ensure release readiness by conducting smoke, sanity, and regression testing cycles across
environments.
 Act as a key quality champion within the development lifecycle, identifying quality risks early.
Required Skills & Experience
 8+ years of QA experience with minimum 3 years in a lead role.
 Proven experience with ecommerce platforms such as Salesforce Commerce Cloud
(SFCC), Commercetools, or similar.
 Strong understanding of ecommerce features: product catalog, promotions, inventory,
checkout, search, SEO.
 Expertise in QA automation tools and frameworks (e.g., Selenium, WebdriverIO, Cypress,
Playwright).
 Experience with cross-browser/device testing and tools like BrowserStack, Sauce Labs.
 Working knowledge of Google Analytics, A/B testing tools (e.g., Optimizely, Google
Optimize), and tag validation.
 Comfortable in Agile/Scrum teams, with hands-on experience using JIRA, Confluence, Git.
 Experience preparing test plans, test cases, bug reports, and performance metrics
dashboards.
 Excellent communication, collaboration, and leadership skills.
 Knowledge of headless commerce architecture and MACH principles.