QA Engineer

POWER A WORLD OF TRUST

Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.

Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.

We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!

About Incode

Incode is a Series B unicorn rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

We are looking for a detail-oriented QA Engineer to join our team, where you will play a critical role in validating functionality across APIs, SDKs, mobile (iOS/Android), and web platforms. Your focus will be on real-device testing for biometric and document validation, ensuring that every release meets the highest standards of reliability and accuracy. By contributing to test coverage, debugging, and continuous improvement, you will directly impact the quality and trustworthiness of our products.

What You’ll Own & Drive

• Cross-Platform Testing Excellence - Perform manual and exploratory testing across APIs, SDKs, mobile, and web applications, emphasizing real devices for biometric and document validation. Collaborate with developers and cross-functional teams to investigate and resolve issues efficiently.

• Issue Investigation & Debugging - Use logs, browser dev tools, and test environments to investigate problems and support debugging. Ensure issues are clearly documented, reproducible, and actionable for engineering teams.

• Test Documentation & Quality Metrics - Write and maintain comprehensive test cases, plans, and reports, ensuring consistent coverage across multiple environments. Provide clear visibility into testing progress and results for stakeholders.

• Release Readiness & Continuous Improvement - Validate bug fixes and ensure high-quality releases across platforms. Actively participate in team discussions to improve QA workflows and processes.

• On-Site Testing Support - Be available for in-office testing in Belgrade when physical device access is required.

The Qualities That Set You Apart

• Analytical Precision – Strong attention to detail with the ability to uncover issues and validate complex functionality.

• Technical Fluency – Solid understanding of API testing, with experience using Postman, browser developer tools, and logs.

• Process Discipline – Proactive in maintaining test documentation and following structured release processes.

• Clear Communication – Capable of translating findings into actionable insights across product, engineering, and customer success teams.

• Ownership & Growth – Comfortable working independently while seeking guidance when needed; motivated to take ownership of testing areas.

• Collaboration & Alignment – Eager to share knowledge, improve workflows, and align QA strategies with real-world use cases.

Your Background

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Relevant QA experience, with a strong focus on manual testing of APIs, mobile, and web applications.

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Familiarity with testing across different environments and release processes.

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On-site availability in Belgrade for device and environment-specific testing.

Nice to Have

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Exposure to fraud prevention, identity verification, or security testing domains.

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Some scripting knowledge or interest in automation.

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Basic SQL for querying and validating data.

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Experience using cloud-based device testing platforms (e.g., BrowserStack, Sauce Labs, Firebase Test Lab).

Why Incode?

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Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.

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Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.

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Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.

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Ownership & Autonomy – Operate like a founder with the resources of a unicorn.

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Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

Aspects of our Culture:

• High performance

• Freedom & responsibility

• Context, not control

• Highly aligned, loosely coupled

• Continuous Feedback

• Promotions & Development

• Learn more about Life at Incode!

Benefits & Perks:

• Flexible Working Hours & Workplace

• Open Vacation Policy

Equal Opportunities:

Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.

Applicant Data Privacy:

We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.