Q-Commerce Operations Agent

DeliveryHero

Nicosia, , Cyprus Hybrid permanent

Posted: May 26, 2026

Quick Summary

We are seeking a Q-Commerce Operations Agent to support the daily operations of our quick commerce verticals, working closely with the delivery hero team to deliver an amazing experience to our customers. The ideal candidate will have a solid understanding of retail operations and a strong background in logistics. Strong communication and problem-solving skills are also essential.

Job Description

Foody is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

The Quick Commerce Operations Agent is responsible for supporting the daily operations of our quick commerce verticals. Join us and contribute to shaping the future of quick commerce!

What you’ll do:

• Assist in implementing business procedures and strategies to streamline day-to-day activities.

• Handle data entry tasks, ensuring records are always accurate and up-to-date

• Track and analyze key metrics to identify areas for improvement.

• Work with cross-functional teams to ensure operational alignment and achieve objectives.

• Address operational challenges and support the smooth execution of processes.

• Evaluate workflows and propose more efficient and cost-effective solutions.

• Gather and interpret data to inform decisions and performance reviews.

• Accountable for guiding partners through a seamless journey, from the initial sales agreement to a successful go-live, ensuring every step is smooth and hassle-free

• 1-2 years in operations, logistics, or related fields.

• Familiarity with operational processes and customer service practices.

• Ability to analyze data and provide actionable insights.

• A flexible approach to working in a dynamic, fast-paced environment.

• Fluency in Greek & English is essential.

• Strong written and verbal communication skills.

• A team player with strong problem-solving abilities.

• Proficiency in Google workspace, especially Google spreadsheets, or similar tools.

Nice to have:

• Bachelor’s degree in Business Administration, Operations, or a related field 

• If you are happy, we are happy! That’s why we offer an attractive remuneration package, including a 13th salary for what you bring in!

• We take care of you for the long run with our pension plan.

• Medical & Life Insurance

• Birthday and sick leave

• Free Foody-Pro

• A hybrid work policy

• 50€ lunch voucher for our app

We want you to grow with us and to help you keep improving, we provide you access to our online training platform where you can study topics for your personal and professional growth! 

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