Publisher Success Manager

About Ogury
Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.

We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data, which is meticulously collected and crafted from millions of self-declared customer surveys, enriched with billions of impactful data points, and refined by AI. This results in audience insights and performance not available through any other adtech platform.

Founded in 2014, Ogury is a global organization with a diverse team of 500+ people across 19 countries.

At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday.

Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong.

Working at Ogury
At Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday.

About the Role

Ogury is looking for a Publisher Success Manager to lead some of the most premium APAC and Australian Web and In-App publishers, and a growing list of Global Partners

The Publisher Success Manager plays a key role in ensuring the overall success of the company and is effectively the general manager of a defined book of business. The role is ultimately responsible for ensuring Ogury exceeds our Publishers expectations in delivering on our core value propositions, generating the sustainable revenue streams and protecting their brand

This is a great opportunity to work with the top publishers and make an impact!

Why you'll love this role:
• You’ll work at the intersection of technology, data, and relationships in the fast-moving digital advertising space.
• You’ll have direct ownership of publisher success and visible impact on business performance.
• You’ll collaborate with cross-functional teams in a global, innovative environment.
• You’ll build trusted, long-term relationships with publishers through meaningful, often face-to-face engagement.

What you will be doing:
• You will carefully measure and analyse the evolution of our Publishers' performance on a day to day basis and provide recommendations so as to build long-term partnerships
• Managing a portfolio of top Publishers, you will be tasked with providing a great service and creating opportunities to drive further revenues and partnerships
• Provide end-to-end customer service for all client needs including regular performance reviews on a weekly, monthly, and quarterly basis for top tier clients.
• Develop a good understanding of technical aspects of our products to be able to onboard our Publishers successfully.
• Work with stakeholders in the supply and product teams in order to prevent churn on our products.
• Work directly with our internal technical teams and publisher's technical team to ensure successful implementation.

What you will bring to Ogury:
• Fluent speaking in English and Mandarin
• Previous experience in managing partnerships, previous experience in managing Publishers is highly beneficial
• Proven capacity to develop and retain customer relationships
• You will be commercial, and have examples of upselling and growing customer accounts
• You are able to troubleshoot issues and have a data driven solutions based approach with your clients
• You are an excellent communicator, and able to communicate and collaborate with different teams, from clients to technical teams
• Strong understanding of Internet advertising (account set up, inventory and header bidding technologies, mediation platforms, etc)
• You like to be autonomous, and work as a team.

How Ogury supports you
At Ogury, we believe in taking care of our team members and providing a work environment that supports both professional growth and personal well-being.

While benefits may vary by location, here’s a glimpse of what you can typically expect when you join our team:
- A competitive compensation package
- Flexibility in working hours and location
- Monthly health allowance
- Generous holiday and personal leave allowance, plus national and local holidays
- Keeping our Ogurians happy and healthy is a priority for us, so we offer access to both physical and mental health and wellbeing resources
- And more

We thank you in advance for your interest in Ogury!
#LI-HP1 #LI-Hybrid

Our Commitment
At Ogury, we are committed to fostering an inclusive workplace by providing equal employment opportunities to all. We will consider all qualified applicants without discrimination based on any characteristic protected by applicable laws.

We are committed to providing an accessible and inclusive candidate experience. If you require accommodations during the recruitment process, please contact us. In accordance with applicable laws, we will work with you to provide reasonable support and ensure a fair hiring process.

Please note that this position is for an existing vacancy and is open to all qualified candidates.