Public Relations Manager /Stakeholder Engagement Specialist

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There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

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This position functions as a Public Relations Manager /Stakeholder Engagement Specialist and subject matter expert for projects being developed and delivered by AECOM.  AECOM performs engineering services to develop and deliver various projects for MDOT and other clients (local agencies, transit agencies, universities, etc.), including some of the most complex transportation projects throughout the State. MDOT and other clients are relying on consultants more often to assist or lead stakeholder engagement activities.  This position will support this need.  This position will work closely with our clients to manage and lead stakeholder outreach for our projects.  The person in this position operates independently with limited guidance and is expected to have working knowledge engagement and communication protocols and best practices.   

Job Summary

Develop and Implement Stakeholder Engagement Plans for projects delivered by AECOM.

• Lead the facilitation of Public Meetings, Public Hearings, and Outreach Events.
• Manage communication channels and coordinate with project teams and clients.
• Address and resolve stakeholder concerns.
• Identify key stakeholders (public agencies, local communities, advocacy groups, businesses).
• Create engagement strategies tailored to project phases (planning, design, construction).
• Develop communication materials such as fact sheets, FAQs, and project updates.
• Establish feedback mechanisms (surveys, comment forms, virtual platforms).
• Organize and lead public meetings, public hearings, open houses, and workshops.
• Coordinate logistics (venue, virtual platforms, accessibility accommodations).
• Lead the preparation efforts for presentations and visual aids to explain project impacts and benefits.
• Document stakeholder input and help incorporate feedback into project decisions.
• Maintain a stakeholder comment log and track responses.
• Track commitments and mitigation measures related to stakeholder concerns.
• Maintain project websites and social media accounts for timely updates.
• Draft press releases and newsletters to inform stakeholders.
• Respond to inquiries from the public and media promptly and professionally.
• Monitor engagement metrics to evaluate outreach effectiveness.
• Serve as liaison between engineering/design teams and stakeholders.
• Coordinate with environmental staff to maintain compliance with agency requirements for public involvement (e.g., NEPA, Section 106).
• Develop issue resolution protocols for complaints or conflicts.
• Escalate unresolved issues to project leadership with recommended solutions.

Minimum Requirement:

• BA/BS + 8 YORE or demonstrated equivalency of experience and/or education

Preferred Qualifications

• Extensive experience (5+ years) in public involvement, stakeholder engagement, or public‑sector communications, ideally within transportation, infrastructure, or government agencies.
• Proven ability to translate complex technical, regulatory, or engineering concepts into clear, accessible communications for diverse audiences.
• Demonstrated experience developing and executing multi‑channel communication strategies, including fact sheets, newsletters, presentations, reports, press releases, websites, and social media content.
• Experience planning and facilitating public meetings, workshops, surveys, open houses, and focus groups, both virtual and in-person.
• Knowledge of FHWA public involvement requirements, NEPA processes, and environmental review communication best practices.
• Experience partnering with creative teams (graphic design, video, web) to produce professional, high-quality outreach materials.
• Strong writing and editing expertise, with the ability to craft messaging aligned to organizational goals and brand standards.
• Demonstrated success in building community relationships, improving visibility, and promoting programs or initiatives.

• All your information will be kept confidential according to EEO guidelines. 
• AECOM is not offering US work sponsorship with this opportunity.
• AECOM is not offering relocation with this opportunity. 

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.