Psychiatric Outpatient Clinical Program Team Leader

To be considered for this role: YOU MUST BE FLUENT IN AMERICAN SIGN LANGUAGE

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care.  Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing.  Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work! 

Under limited supervision coordinates and directs the functioning of a multidisciplinary treatment team in a decentralized outpatient mental health program. Provides clinical supervision and consultation to staff and provides advanced mental health treatment and case management to the most difficult patients. Fulfillment of the job duties requires the employee to have access to medication storage areas.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

1. Responsible for the first line administrative supervision of a multidisciplinary treatment team of professional mental health staff and students.

A. Assists in evaluation of problem areas in clinic functioning. Makes recommendations regarding program and staff assignments to the Program Director.

B. Approves staff requests for leave and arranges for adequate clinical coverage when team members are absent.

C. Reviews team members’ administrative assignments and responsibilities, counsels them and employs disciplinary measures when members are not compliant with clinic standards. Ongoing evaluation of team members is performed through regular contact and annual evaluations.

2. Conducts clinical team meetings with consulting psychiatrists and clinical staff to present new cases for assignment and treatment planning and ongoing cases for additional input.

A. Assigns cases to team members based on assessment of caseload size and clinical expertise.

B. Assists team to develop initial treatment plans on new cases, coordinates presentation of ongoing difficult cases for additional team input.

C. Keeps statistics regarding volume of service, caseload size, admissions and discharges in order to have an equitable distribution of clinical work.

D. Provides clinical consultation to team members in absence of clinical supervisor and in emergencies.

3. Provides advanced psychiatric social work and mental health services to a caseload of the most difficult and complex cases.

A. Advocates for patients with various social systems when appropriate, and coordinates treatment with other involved agencies. Provides case management, as needed.

B. Implements individual treatment plans as recommended by the clinical treatment team utilizing individual, family and group therapy.

C. Documents clinical interventions and patient’s progress through regular case recordings, review, and reformulation of treatment plans.

D. Consults with other disciplines to ensure adequate case management.

E. Conducts intake interviews and presents intakes to clinical team for formulation of treatment plans.

4. Provides consultation and educational services to community agencies as needed.

5. Participates in interdisciplinary conferences with appropriate medical, nursing and administrative staff.

Education and Experience

• Master’s Degree in social work, nursing or psychology is required.
• Three years clinical experience in a mental health care setting is required. An additional year of experience in a lead/supervisory capacity is required.

Knowledge, Skills and Abilities

• MUST BE FLUENT IN AMERICAN SIGN LANGUAGE
• Proficient knowledge of mental health treatment and case management is necessary.
• Proficient leadership qualities are required, including ability to manage the work of masters level clinicians from the core disciplines and ability to provide emergency consultation to staff.
• Proficient organization and problem-solving skills are required in order to develop/implement efficient work processes, and to successfully resolve difficult, conflict-oriented situations for the common good.
• Highly effective verbal and written communication skills are necessary in order to work effectively within the clinic setting.
• Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient populations(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient’s requirements relative to his or her population-specific and age specific needs.

Patient Safety

Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.

• Takes action to correct observed risks to patient safety.
• Reports adverse events and near misses to appropriate management authority.
• Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.

All your information will be kept confidential according to EEO guidelines.

Compensation:

• Pay Range: $33.4-$50.13
• Other Compensation (if applicable):
• Review the 2025-2026 UMMS Benefits Guide

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