Protective Services Officer - 2 (Steady Extra & Full-Time)

 

The Protective Services Officer - 2 (PSO2) is an armed employee that is responsible for safeguarding the well-being and assets of employees, guests, and the Wynn Las Vegas property. A PSO2 must adhere to all company policies and procedures, while upholding the Forbes Five-Star service standards and the Wynn Core Values and Behaviors. The primary responsibilities include screening all individuals and items at back-of-house entrance points, reporting any suspicious occurrences, and assisting with any security threats or emergencies.

Essential Duties

 

• The position may require candidates to perform all essential functions associated with PSO1.
• Responsible for the safety of executive personnel when assigned to the Wynn Executive Office.
• Monitor guest and/or employee entry points to deter, detect, and intercept potential threats to WLV, its guests and employees.
• Respond to calls for service as requested by the Security Communications Center (SCC), management personnel, or self-initiated observations. This includes, but not limited to, active assailant situations, acts of violence or disturbances, and major medical emergencies.
• Advise patrons of the Wynn policies and appropriate solutions for their specific situation.
• Interact with all individuals on Wynn property suspected to be in possession of prohibited items to determine whether they are in possession of these items.
• Conduct searches of individuals who’ve been detained by any member of the security team.
• Perform escorts for armed patrons, outside contractors, VIPs, vendors, and law enforcement personnel as necessary.
• Maintain the company Forbes 5-star standards at all times, for guests and employees.
• Implement control procedures for authorized individuals to access back of house (BOH) locations.
• Conduct a visual inspection of every individual and item entering their vicinity for potential threats and respond accordingly.
• Monitor magnetometer (or handheld magnetometer) for the presence of metal, indicating possible weapons to include knives, electronic devices (such as Tasers), and firearms. 
• Screen carry in items by conducting a physical search of bags and items inbound and outbound, observe to detect weapons or contraband; confiscate restricted items when necessary or conduct appropriate check in process.
• Monitor employee badge system, while employees “scan-in” to property; respond and report to management when unauthorized individuals attempt to gain access to any BOH area.
• Provide medical assistance, to employees or guests, in accordance with provided medical training.
• Attend and pass sustainment, development, and mandatory quarterly training.
• Maintain a state of security in area of operation and report any unusual activity to  the Security Communications Center (SCC) and/or management
• Request escort assistance for any unauthorized personnel to gain access to BOH when approved by higher management.
• Receive and log all Lost and Found items in accordance with company policy and procedures.
• Maintain shift activity logs and pass on pertinent information or information pertaining to ongoing incidents to the relieving officer at the completion of post.
• Appropriately document all incidents, in accordance with the security department guidelines, to include voluntary statements and department specific incident/reporting requirements.
• Remain in compliance with all Wynn policies and procedures and department specific guidelines.
• May be required to assist civil and law enforcement authorities in administrative proceedings and provide voluntary statements, in reference to involved incidents, up to and including testimony in court.

• Four (4) years of military or law enforcement service is highly preferred OR four (4) years of relevant professional experience in an armed emergency response team position.
• Must be able to pass pre-hire physical fitness test.
• High school graduate or equivalent is required, college graduate preferred.
• Must be able to respond in a controlled demeanor during stressful incidents and potential life-threatening crisis situations.
• Must successfully complete and pass each portion of the WLV training academy to include firearms application, use of force, defensive tactics, verbal de-escalation, handcuffing, search procedures, expandable baton, CPR/AED/First Aid, and emergency response protocols.
• Must be able to remember and depict details of incidents in written and oral format.
• The ideal candidate will currently possess a Nevada Carrying Concealed Weapon (CCW) permit or a HR 218 (Law Enforcement Officer Safety Act) card. Candidates who do not currently hold either of the certifications must be able to obtain and maintain a Nevada CCW or HR 218 within six months of their hire date. Once obtained, the CCW or HR 218 certification must not expire or be revoked.
• Must be able to obtain and possess a valid Nevada Gaming Registration, an Alcohol Awareness Card (AES), First Aid , Basic Life Safety, and CPR certifications.
• Must successfully pass a hiring range evaluation and demonstrate safe firearm handling procedures and proficiency during required training/qualifications.
• Must acquire a valid Nevada Driver's License upon employment.
• Successfully pass a psychological evaluation that will be referred by the company.
• Must be 21 years of age or older.
• Ability to work alone and within a team environment.
• Ability to communicate in English fluently and professionally. Additional languages are helpful.
• Must possess strong oral and written communication skills, along with a working knowledge of basic computer programs (Word, Excel, Outlook email, etc.).

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.