Project Officer, Import & Export Bills - Operations

Responsibilities:
- Analyze and propose solutions for all Operations project requirements, with a main focus on Import & Export Bills (IEB). This includes business and system optimization, transformation, or new system construction.
- Organize and conduct all testing activities in Operations (main focus on IEB), acting as the contact person for the Head Office and IT Department.
- Collaborate with BAU (Business As Usual) staff to understand daily business and system procedures.
- Investigate system errors occurring during daily operations in conjunction with BAU staff.
- Demonstrate familiarity with global and local clearing systems, such as SWIFT and MEPS+.
- Serve as a backup for IEB BAU tasks, including:
- Ensuring proper processing of Trade Finance transactions in accordance with operational manuals.
- Thoroughly checking supporting documents, obtaining transaction approvals, inputting trade transactions into the system, and passing relevant accounting entries.
- Processing remittance transactions (e.g., MEPS008, MEPS009).
- Responding professionally to customer queries regarding products and services.
- Maintaining proper records of trade finance transactions and ensuring orderly filing of transaction documents.
- Constructing SWIFT messages for relevant Trade Finance products and services.
- Consulting with superiors regarding exceptions in Trade Finance transactions or other duties.
- Preparing daily, monthly, MAS, and ad hoc reports related to Trade Finance transactions.
- Assisting in updating the Import & Export Bills Operations Manual.
- Closely following up on all outstanding or pending transactions.
- Retrieving incoming SWIFT messages, recording them in the SWIFT Incoming Register, and distributing them to appropriate parties.
- Acknowledging receipt of IEB incoming SWIFT messages and distributing daily transactions.
- Processing customer internet banking transactions.
- Performing loan processing and administration duties for fixed deposits, corporate loans (syndication/bilateral loan, loan booking, etc.), personal loans, and safekeeping of original documents and collaterals.
- Handling and processing daily treasury settlement and clearing transactions.

Requirements:
- Bachelor’s degree or higher qualification.
- Good experience in Operations projects and testing.
- Minimum 3 years of experience handling all trade finance products, including Letters of Credit (L/C), Letters of Guarantee (L/G), collections, invoice financing, bill discounting, forfeiting, etc.
- Familiarity with global and local clearing systems, such as SWIFT and MEPS+.
- Must be meticulous, careful, positive, and responsible.
- Mature with strong communication skills and the ability to work independently.