Project Manager - Regulated Industry

About VML

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

VML is a WPP agency (NYSE: WPP). For more information, please visit  www.vml.com, and follow along on Instagram, LinkedIn, and X.

We are seeking an experienced Project Manager to support on one of our major clients (regulated industry). You’ll act as a connector between regional/end-market teams and central teams of the agency & client. You will be gathering market insights, cascading toolkits, coordinating feedback, managing offshoring hubs, and ensuring that learnings from across markets feed into continuous improvement.

What you’ll be responsible for

Regional / End-Market Liaison

• Engage with regional / local teams to understand their unique market requirements and insights.

• Support in translating these needs into clear briefs for central or toolkit development.

Toolkit & Asset Roll-out

• Assist in the delivery of toolkits, guidelines, best practices, activation assets to regional teams.

• Facilitate knowledge transfer (trainings, documentation, webinars) so regional markets can adopt with consistency.

Feedback & Localization Input

• Collect, manage and consolidate feedback from regional teams about local adaptation.

• Ensure local development needs are considered and communicated to central / creative / production teams.

Offshoring Coordination

• Liaise with off-shore hubs to ensure work is clearly defined, correctly scoped, delivered on time to required standard.

• Follow up on deliverables, check quality, manage timelines.

Learning Capture & Sharing

• From regional roll-outs, capture what worked / what didn’t.

• Build up a set of learnings and share with central teams so future toolkits / campaigns improve based on real world evidence.

Project Planning & Stakeholder Management

• Maintain project timelines, status tracking, deliverables across multiple markets.

• Manage expectations and communications among regional teams, production, creative, central leads.

• Identify risks or blockers, escalate appropriately.

What we’re looking for

• Experience in project management, ideally in an agency servicing FMCG / consumer goods.

• Experience engaging with international or regional market teams; local market adaptation and understanding of local vs global requirements.

• Comfortable managing cross-functional stakeholders: creative, production, central marketing, regional/local teams, offshored resources.

• Strong organisational skills: managing multiple workstreams, timelines, priorities, dependencies.

• Good communication skills, both verbal and written; able to translate between regional teams and central teams.

• Exposure to working with off-shore or remotely distributed teams would be beneficial.

• Detail-oriented, proactive, able to anticipate issues and suggest solutions.

Nice-to-Have

• Prior experience with toolkit or asset creation (brand toolkits, activation toolkits etc.).

• Familiarity with FMCG / packaging / trade / shopper marketing.

• Competent in Adobe Workfront is a benefit.

Personal Attributes

• Client-facing: confident, approachable, good at building relationships.

• Adaptable & flexible; able to pivot when market requirements change.

• Problem solver mindset with a bias for action.

• Quality focused; cares about consistency, execution and detail.

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We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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