Project Manager (KYC)

Our client’s Networks group delivers best-in-class technology and industry-leading practices to help firms manage risk, meet regulatory requirements, and streamline compliance. Their solutions create a single source of truth across customer and vendor data, enabling cost reduction, data reuse, and enhanced operational efficiency.

We are seeking a Project Manager to support a leading alternative investments firm, focused on driving process improvement across KYC and onboarding operations. This is a client-facing role with ownership of workflow optimisation, stakeholder engagement, and delivery of scalable onboarding solutions.

Responsibilities

• Lead end-to-end KYC and onboarding process improvement initiatives, from discovery through to implementation
• Manage onboarding workflows as a programme of work, identifying inefficiencies and driving measurable improvements
• Act as the central point of coordination across Operations, Compliance, Legal, and Technology teams
• Engage directly with clients and stakeholders to gather requirements, manage expectations, and provide clear status updates
• Analyse existing onboarding processes, controls, and documentation flows to identify gaps and optimisation opportunities
• Design and implement scalable, efficient onboarding frameworks aligned with regulatory requirements
• Track project milestones, risks, and dependencies, ensuring timely delivery of key objectives
• Support governance and reporting across onboarding initiatives, including KPI tracking and process metrics
• Provide oversight and guidance to junior team members contributing to onboarding activities

Requirements:
• 3+ years’ experience in KYC / Onboarding, with exposure to process improvement, change, or project delivery
• Strong understanding of KYC documentation, regulatory requirements and onboarding lifecycles within Financial Services
• Demonstrated experience managing workflows, projects, or operational change initiatives
• Strong analytical and problem-solving capabilities, with a process-driven mindset
• Confident stakeholder management and communication skills, both internally and client-facing
• Ability to operate across multiple workstreams in a fast-paced environment
• High attention to detail with a focus on control, quality, and efficiency
• Proficiency in Microsoft Office, particularly Excel

Benefits:
Salary: up to $65k

Length: 12+ months, view to extension or permanent contract