Project Manager - German Language

Position Summary: End to end responsibility to efficiently manage online data collection projects for multiple accounts and maintaining/growing positive relationship with internal teams, clients, and vendors.

KEY JOB RESPONSIBILITIES:

Execute flawlessly multiple research projects independently at different phases from sale to delivery

Be the point of contact for clients, internal teams and vendors

Review project specs and research design for fielding and data collection

Continuously monitor project elements, anticipate/identify potential problems and manage to resolution.

Manage external vendors and partners to meet project timeline and budget qualifications

Communicate with clients and internal teams throughout the project cycle to provide project update, recommendations, and liaise with senior staff on any issues

Work within Sago systems effectively throughout life cycle of project

Work collaboratively with clients to provide timely update on progress of project.

Deploy sample, coordinate with vendors, and monitor throughout field to ensure field completion of required quotas on schedule, including reportals, quota reports, field reports…etc.

Respond quickly to unanticipated or urgent issues and manage to resolution; escalating as appropriate.

Collaboration and supporting internal and external teams in coding, analysis, reporting.

Validation and preparing of data deliveries

Meet client’s timeline expectations and highest quality of data deliverables in the most efficient way maintaining margin for projects

Build and maintain successful client relationships.

Work in accordance with the SOP's of company.

Other duties as assigned.

Requirements:
CORE COMPETENCIES:

Technical orientation, logical thinking, analytical mind

German language proficiency is mandatory (spoken and written)

Customer service, multi-tasking, and time management skills

Quickly adopts to changes and new processes

Superior communication skills

Focus on quality and attention to detail

High work ethic and team player attitude

Collaboration and Teamwork

Ability to multi-task and flexibility

Decision Making and Problem Solving

QUALIFICATIONS Education:

High School Diploma or equivalent Bachelors’ degree and/or equivalent experience preferred.

Experience:

Must have 4+ years of experience working in a market research environment or combined PM experience

Experience with research design, reporting, data analysis, international data collection, multi- mode methodology, is a plus.

Experience in DIY survey tools and/or panel software usage is a plus

Benefits:
• Gourmet Tea and Coffee
• Medical Insurance
• Transportation facility