Project Manager - GenAI Delivery

apna

Since 2019, apna has connected over 60 million jobseekers with more than 250,000 enterprises and small businesses across India. Founded by Nirmit Parikh, a Stanford graduate and serial entrepreneur who recognized the challenges in entry-level hiring, apna has rapidly grown to become India's fastest unicorn in 2021—achieving this milestone in just 21 months.

Backed by marquee global investors - Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we're revolutionising livelihood creation across India.

About Blue Machines

Blue Machines builds next-generation agentic voice AI for enterprise workflows. We design and deliver conversational AI agents powered by GenAI, helping clients automate high-value interactions across industries.

We operate at the intersection of AI, integrations, and enterprise-grade delivery — and are looking for a sharp, dependable Project Manager to lead our project execution end-to-end.

Role Overview:

As Project Manager, you’ll be the day-to-day single point of contact (SPOC) for enterprise clients, while driving clarity and momentum internally. You’ll orchestrate projects across AI, product, integrations, and client teams — from discovery to go-live.

This is a client-facing, detail-oriented, and cross-functional role. You’ll own the plan, chase blockers, run standups, track delivery health, and ensure no ball is dropped.

Requirements:
What You'll Do

Be the Face of Delivery (Client-Side)

• Serve as the primary client POC for daily execution, updates, questions, and escalations
• Drive structured status communications: own MoMs, follow-ups, summaries
• Manage timelines, approvals, feedback loops, and unblock external dependencies

Plan, Track, and Execute

• Translate project scope into clear milestones, tasks, owners, and dates
• Maintain Jira boards and Gantt-style timelines
• Track task status, slippage reasons, and delivery health dashboards

Orchestrate Internally

• Coordinate across AI leads, integration engineers, QA/testing and product/solutions teams
• Track ownership across internal and client-side tasks (Excel + Jira)
• Proactively chase updates, unblock issues, and make sure nothing falls through

Manage Situations & Escalations

• Identify delivery risks early and drive resolution with speed and diplomacy
• Manage scope alignment, prioritization, and client satisfaction conversations
• Handle fast-moving change and ambiguity with clarity and calm

What We're Looking For

Must - Haves

• 3–7 years experience managing tech/service delivery projects
• Strong client-facing skills: communication, follow-ups, conflict management
• Detail-oriented, structured, and highly proactive in chasing tasks and closing loops
• Fluent in tools like Jira, Trello, ClickUp or equivalent
• Experience working across cross-functional teams (engineering + product + client)
• Self-starter who thrives in ambiguity and “gets things done”

Nice-to-Have

• Prior experience in AI, voice, NLP or GenAI projects
• Background in integration-heavy enterprise delivery (APIs, infra, UAT, compliance)
• Exposure to project cost tracking, man-hour estimation, or delivery reporting

Why Join Blue Machines

• Work on cutting-edge GenAI agents with real clients and impact
• Be part of a small, high-ownership team shaping delivery from scratch
• High visibility and autonomy — your work directly impacts success
• Space to grow: shape rituals, tooling, and delivery culture from the ground up