Project Manager, Digital Experience

Overview

Join Esri's Digital Experience Project Management team and manage technical and website projects. You will apply your project management skills to manage digital projects from inception to completion, working closely with cross-functional teams to deliver results that exceed expectations. You will collaborate with stakeholders, designers, and developers to help implement new solutions, solve problems, and improve existing processes. You’ll be part of a fast-paced team responsible for providing a positive and meaningful online experience for our users.

Responsibilities

• Drive results. Lead the planning, execution, and delivery of complex digital projects, ensuring they are completed on time and within scope. Manage requirements gathering, process analysis, and documentation. Work with leadership and stakeholders to understand overarching goals and determine what’s technologically feasible and functionally reasonable as you assist with building the project plans.

• Project Delivery. Leverage your business acumen to collaborate with stakeholders to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, resource allocation, and risk management strategies. Proactively identify and secure critical resources and develop contingency plans for areas of high-risk.

• Communicate and collaborate. Coordinate with internal teams, including design, development, and marketing, to ensure project requirements are met. Facilitate all necessary project meetings including kickoff, requirement gathering, and regular status meetings. Update stakeholders on project status, risks, and issues. Serve as primary point of contact and proactively communicate with team members, stakeholders, third party contractors, and colleagues to analyze information and evaluate potential solutions.

• Innovate and adapt. Quickly problem solve as needs arise. Thoroughly evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details. Guide diverse project teams and monitor project progress, identify potential risks, and implement mitigation strategies to ensure successful project delivery.

• Learn and grow. Strengthen your understanding of your customer’s needs and develop the skills and capabilities to provide the best experience possible. Conduct post-project evaluations to identify areas for improvement and communicate potential process improvements to leadership.

Requirements

• 3+ years of experience in digital project management

• In-depth understanding of project management principles and methodologies (such as Agile, Scrum, Waterfall)

• Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams

• Strong problem-solving and analytical skills, including an understanding of how to interpret business needs and translate them into requirements

• Demonstrated ability to effectively manage multiple complex projects simultaneously while meeting project deadlines

• Proficiency in project management software and tools (such as Microsoft Project, Trello, Asana, Workfront, ServiceNow)

• Ability to work independently and as part of a team

• Ability and willingness to travel domestically up to 10%

• Bachelor's in Project Management, Business, Marketing, Information Technology, or a related field

• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Experience managing large-scale digital projects, including web development, digital marketing, and UX/UI design

• Certification in project management (such as PMP, PMI-ACP, ScrumMaster)

• Knowledge of GIS technology

• Familiarity with advanced project management tools and software

• Master’s in Project Management, Business, Marketing, Information Technology, or a related field

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$69,680—$96,720 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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