Project Manager – Delivery Team

Project Manager – Delivery Team
Location: Remote – LATAM
Type: Full-time

About Ubiminds
Ubiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their development footprint. Ubi custom-curates Brazilian top 5% talent for their LATAM strategy.

Info on the Project Manager Role
We are looking for a proactive, empathetic, and business-driven Project Manager to join our Project Managers Team. In this role, you’ll be a strategic partner to our clients while making sure our Ubiminders have a best-in-class experience. You’ll help grow client accounts, support high-quality hiring, and boost retention through leadership and career development. You’ll also proactively manage both outsourcing projects and our staff augmentation teams, ensuring everything runs smoothly, delivers real value, and keeps clients happy.

What You’ll Do as a Project Manager at Ubiminds
Project Performance & Delivery Assurance
Supervise the performance of Ubiminders, ensuring their contributions generate value and meet client expectations.

Maintain visibility over outsourcing projects, monitoring timelines, deliverables, scope, and budgets to ensure alignment with contractual commitments.

Manage stakeholder expectations, proactively addressing risks, renegotiating scope or deadlines when necessary, and ensuring delivery excellence.

Account Expansion & Business Development
Act as a strategic partner to clients, identifying new hiring needs and business opportunities.

Drive growth within existing accounts by positioning Ubiminds solutions (staff augmentation and outsourcing projects).

Collaborate closely with the Sales team to align proposals with client needs.

Talent Recruitment
Participate actively in the hiring process by preparing candidates for interviews and ensuring alignment with client expectations.

Act as a key negotiator between candidates and clients, driving faster, higher-quality hiring outcomes.

Guarantee a seamless transition from talent acquisition to client onboarding.

People Leadership & Retention
Build strong relationships with Ubiminders, providing leadership, career guidance, and professional development support.

Conduct regular check-ins to assess satisfaction, performance, and engagement.

Proactively manage performance issues, providing coaching or interventions as needed.

Conflict Resolution & Mediation
Serve as a trusted mediator in resolving conflicts between Ubiminders and client teams.

Navigate cultural and operational challenges to maintain a healthy, productive relationship.

Cross-Functional Collaboration
Work closely with Talent Acquisition, Sales, and People teams to ensure operational excellence and process improvements.

Provide feedback to internal teams to refine recruiting strategies, onboarding, and employee experience.

In Order to Successfully Fill This Position, You Will Need:
Mandatory Skills:

Native or bilingual proficiency in English and Portuguese

Proven experience in project management, account management, or client success (preferably in tech, outsourcing, or staffing).

Strong interpersonal and negotiation skills.

Excellent problem-solving and conflict-resolution abilities.

Ability to juggle multiple priorities in a fast-paced environment.

Familiarity with software development environments is a plus but not mandatory.

About Ubiminds – Our Culture
People First: We are all about people!

Challenge Yourself: There’s always room for improvement, and continuous improvement is in our essence.

Make It Happen: Be ready to take challenges as they come. It’s all about attitude and commitment.

We’re In This Together: We work as a team, we thrive as a team, and we evolve as a team.

Averaging On Awesome: We work hard to deliver high-quality services and look forward to exceeding expectations.

Keep It Real: We promise you honesty, transparency, and openness, regardless of the situation.

Perks and Benefits
As a Project Manager @ Ubiminds, you will:
Work in a fast-paced and innovative environment, interacting with leaders of industry-leading companies.

Rely on a network of partners and allies that will help you convert grit into revenue.

Choose to work remotely or at our office – we are a distributed team, after all.

Get your own MacBook (none of that BYOD stuff here).

Enjoy tasty snacks, soft drinks, and booze at our HQ.

Get financial support to take part in conferences, meetups, and relevant events.