Project Manager (Customer Experience / Contact Centre Transformation)

Confidential

Windsor, United Kingdom Freelance

Posted: April 28, 2026

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Quick Summary

Lead end-to-end delivery of CX transformation projects, manage project plans, timelines, and dependencies, coordinate across Product, Design, Tech, and Operations.

Required Skills

Project Management Customer Experience Contact Centre Omni-channel Chatbots IVR Project Governance Risk Management Stakeholder Management Requirements Management

Job Description

Lead end-to-end delivery of CX transformation projects, manage project plans, timelines, and dependencies, coordinate across Product, Design, Tech, and Operations.

Source: freelancermap — View full description on freelancermap →

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