Project Manager

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital, and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.  

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.  That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics, and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry, and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.   

We’re recruiting qualified candidates to join our Global Technology team in Mexico. Our Mexico City Office will be a hub for technology innovation and operational support, helping us build solutions that improve our customer, crew, and employee experience every day.  

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.  

We are seeking a Project Manager to join the HR Solutions team and support the management of our Solix Common Data Platform (CDP) implementation and operations. CDP will serve as the central repository to house data archived through our Global People, Global Finance, and Global Indirect Procurement Modernization programs. Global users will access CDP to view and report on this data, enabling them to deliver their business services. This Project Manager will collaborate with our business teams, the application vendor, and our technical team to develop, implement, and operate effective business solutions. The candidate will have strong project management and communication skills and will work in an agile environment to implement, enhance, and operate the CDP. 

As a Project Manager, you will also play a crucial role in supporting data-driven decision-making by analyzing and interpreting complex datasets, identifying trends, and providing actionable insights to drive business growth. This role will deliver executive-level communication and analysis as needed. 

Key Responsibilities: 

• Meet project planning, execution, and delivery responsibilities. 

• Create and maintain project plans, project status reports, user acceptance test plans, and training guides. 

• Collaborate with business stakeholders to gather and document data and analytics requirements. 

• Translate business requirements into technical specifications for technical teams. 

• Working closely with the technical team to ensure the availability, accuracy, and quality of data. 

• Develop and maintain data visualizations, dashboards, and reports for business users. 

• Lead user acceptance testing (UAT) to validate data and analytics solutions against business requirements. 

• Maintain detailed knowledge of the key CDP business processes and systems and identify integration, alignment, and improvement opportunities 

• Provide support and training to business users on CDP data tools, reports, and analytics platforms. 

• Collaborate with fellow IT teams to ensure the proper implementation and integration of data solutions. 

• Stay updated on industry trends and advancements in data warehousing and analytics to drive innovation and continuous improvement. 

• Ability and flexibility to coordinate and work with teams distributed across time zones, as needed. 

• Bachelor's degree in information technology, business administration, strategy, data analytics, or related fields. 

• 4+ years of expertise in one or several of the following areas: technical project management, agile methodology, and product-centric operating model. 

• Expertise in meeting deadlines and managing multiple tasks. 

• Managed technical application implementation and operation budgets. 

• Ability to motivate, guide, and manage teams to achieve goals. 

• Experience managing cross-functional initiatives with multiple global stakeholders. 

• Proficiency in data querying and analysis of large datasets using SQL. 

• Proficiency with PM software (e.g., Microsoft Project, Jira) and understanding of industry-specific tools. 

• Excellent verbal, written, and presentation skills to inform and align stakeholders. 

• Basic knowledge of data warehousing concepts and relational database management systems. 

• Experience with data governance, data quality, and data management principles.