Project Lead

Company Overview

At The Urban Foresters, we are a commercial tree care and tree maintenance organization with a focus on continuing to develop the people who make this work happen. We believe that ordinary work is the best vehicle for extraordinary personal growth. While we specialize in caring for urban landscapes, our true mission is cultivating the potential of our team.

Our culture is built on the virtues of Charity, Fortitude, and Humility. In practice, this means we operate with extreme integrity, support one another like family, and remain lifelong students of our craft. We aren’t just looking for a technician; we are looking for a leader who wants to build a career founded on purpose, character, and professional excellence.

Job Summary

The Arbor Project Lead is a pivotal role that bridges the gap between vision and execution. More than just a project manager, you are the steward of our quality and the mentor to our field teams. You will ensure that every project—from high-value commercial contracts to municipal initiatives—is executed with surgical precision, uncompromising safety, and keen attention to detail. You are the engine that transforms an estimate into a masterpiece of arboricultural work.

Core Responsibilities

Project Leadership & Operational Excellence:

Execute the Vision: Oversee all work orders from inception to completion, ensuring total customer satisfaction and project profitability.

Standards of Excellence: Manage projects to ensure all scopes are completed per industry standards (ANSI and OSHA), acting as the final word on quality and safety.

Technical Guidance: Line-out foremen at the shop or on-site, serving as the primary point of contact and technical advisor while work is being performed.

Strategic Estimation: Partner closely with the Sales team to produce timely, accurate, and expert-led estimates that account for equipment needs, site restrictions, and risk assessment.

Team Collaboration & Cultural Engagement:

Live the Virtues: Embody our core values of Charity, Fortitude, and Humility in every interaction with crews, clients, and management.

Build Camaraderie: Foster a culture of respect and confidence within your teams, participating actively in "Team Pulse" and "Wheel of Life" sessions.

Bridge the Gap: Maintain weekly communication with the Head of Arbor to ensure all field activities remain perfectly aligned with company goals and Christian principles.

Personal Effectiveness & Professional Growth:

Manager of Self: Demonstrate exceptional time management, managing multiple projects and deadlines with minimal supervision and high attention to detail.

Lifelong Learning: Engage in continual coaching and professional development as directed by leadership to stay at the forefront of arboricultural science.

Stewardship: Comply with all company procedures, safety policies, and the maintenance of a driver's license in good standing.

Client Advocacy & Service:

Professional Representation: Represent The Urban Foresters in a positive, professional, and principled manner during all site visits and client meetings.

Responsive Partnership: Respond to sales leads within 24 hours, ensuring that our clients feel heard, valued, and respected.

Feedback Loop: Actively communicate client feedback and project updates to the Head of Arbor to ensure a seamless experience from start to finish.

Key Performance Indicators (KPIs)

Project Mastery: Efficiently manage jobs to ensure target profitability, safety compliance, and "Urban Forester" grade quality.

Responsive Estimating: Provide timely and accurate bids in collaboration with the sales team to maintain a healthy project pipeline.

Cultural Integration: Engage clients and teammates with demonstrable Charity, Fortitude, and Humility.

Personal Growth: Active participation in professional development plans and consistent engagement in company coaching.

Qualifications and Skills

Education & Experience: Bachelor’s Degree (preferred) OR a minimum of 2+ years of hands-on arboricultural experience.

Technical Expertise: Certified Arborist (preferred) with a deep comfort level working in diverse outdoor settings.

Linguistic Ability: Proficiency in both English and Spanish is required to effectively lead and communicate with our diverse teams.

Operational Discipline: Excellent computer, analytical, and time-management skills; a self-starter who thrives with minimal supervision.

Character: A person of high integrity who leads by example and upholds values-based leadership.

Requirements: A valid Driver’s License in good standing.

What We Offer

A competitive salary reflective of your expertise and leadership.

Comprehensive Health, Dental, and Vision insurance.

Generous Paid Time Off (PTO) and paid company holidays.

Professional Investment: Significant support for continuing education and ISA certifications.

Dream Manager Program: Access to personalized coaching to help you achieve your personal and professional dreams.

Financial Wellness: Resources through SmartDollar from Ramsey Solutions.

A supportive, mission-driven team culture that treats "ordinary work" as an extraordinary calling.